Conferences and Events 2017-07-07T13:13:19+00:00

Next National Conference

Membership Excellence 2017

31st October 2017 / Park Plaza London Victoria hotel

Themes and Topics

DIGITAL/MEMBERSHIP  – Online Member Engagement Optimisation & Measurement, Digital Transformation & Delivery, Online Member Personalisation, Automation, Marketing/Online Rebranding, International Strategy & Digital, Digital & Events, Digital Member Experience Optimisation, Online Membership Marketing Campaigns, Global Digital Strategy, Online Member Content Curation & Repurposing, CRM System Replacement, Online Member Value Proposition Re-Engineering, Online Member Recognition, Digital Reverse Mentoring, Online CPD, Webinars & Online Member Accreditation.

DIGITAL/FUTURES – Digital Plan/Strategy Development,  Digital Platform procurement/selection, CRM/membership database procurement/selection, Automation, Virtual Reality (VR) & 360 degree imaging demonstrations.

DIGITAL HACKS – Our audience-led seminars will explore re-purposing online member content, co-creation, chat-bots, online communities, digital strategy development, digital platform procurement/selection, great digital tools.

DIGITAL/GDPR – In response to critical sector demand we facilitate a dedicated half-day seminar stream focused on GDPR and implications linked to digital.

DIGITAL/SOLUTIONS – Our popular Partner Showcase will feature the sector’s leading digital solutions including the latest CRM Solutions, Digital Platforms and more!

Experience our conferences

Visit the Digital Excellence 2017 website…
Expert Speakers
Educational Seminars
Digital #Hacks
Seminar Tracks

Vital Conference Statistics

450 Delegates Attended Our Last Conference
Return to the Office & Change at Least One Thing 95%
Delivered on Delegate Expectations 92%
Improved Understanding of the Topic 90%
Feel More Confident Delivering 90%
I Will Attend Again! 82%

What makes our conferences and events different?

We are proud to be recognised as one of the leading membership and association conference and events organisers, and we hope this is because all content is 100% practitioner led, targeted, timely and independent.

Over 6000 professionals have attended our growing programme of conferences/events and each year attendence increases by 20%.


Unique to our sector

High Quality

Unique insight from fellow association and membership professionals.


A great opportunity to network

Meet Fellow Professionals

Working for leading associations and membership organisations.


100% Educational Content

Practitioner Driven Content

Providing targeted learning and development opportunities.


An opportunity to benchmark


A unique opportunity to share knwoledge/experience

Don’t take our word for it…

This was the best conference I’ve been to, and I’ve been to many. The range and diversity of sessions, and the fact they were all relatively short, was perfect. The drinks and raffle at the end made a great finale. Don’t change anything!

Martin Briggs-Willis, YHA (England & Wales)

It’s a community. Not just a conference.

Sabina Baba, Head of Marketing, Communications, Society for Experimental Biology

It was one of the best organised conferences I have been to; registration was easy, room announcements and signage were clear, the content, diversity and number of presentations was excellent, and the level/calibre of the delegates was ideal.

Helen Tanner, Patron Membership Manager, London Chamber of Commerce and Industry

Thank you for arranging and hosting the session yesterday, it was really interesting and definitely gave some food for thought.

Anna Maria Foster, Membership & Gift Aid Manager, National Portrait Gallery

I found this seminar very interesting and relevant. It will be the first of many for me! These will only enhance our membership management.

Metropolitan Black Police Association

Excellent content and speakers facilitated good discussion and idea generation.

Wayne Gosden, Acquisition and Retention Marketing Manager, Institute of Directors (IoD)

I always look out for their seminars and events, including the annual Harnessing The Web conference which has developed into the go-to-event for membership professionals!

Janine Chamberlain, Head of Recruitment and Retention, Ramblers

A really good opportunity to share challenges and ideas and learn from each other.

British Institute of Radiology

Attendance at the training event provided clear direction.

National Association of Head Teachers

This was an excellent event. Very informative, with a huge amount of important information delivered in a concise, engaging manner. Thank you!

Royal Aeronautical Society

We found the conference great for awareness building, got some good business opportunities and have already (within 24 hours) had one request for a meeting from a leading memembership body.

Steve Grieve, CEO, Membership Plus

There was a really good mix of organisations and I took a few tips away to work into our strategies.

Michael Bourke, Membership Manager, National Voices

Formats to suit all learning requirements

Our popular conferences and events come in a range of learning focused formats to suit all learning styles and topics.

Our programme of national events feature themed conferences on Digital Excellence and Membership Excellence.

Free to attend sessions include Lunch and Learns, Think then a Drink and more structured morning/afternoon seminars.