About Richard Moorhouse

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So far Richard Moorhouse has created 42 blog entries.

Are we going policy mad? Let’s get real!

2017-10-17T14:04:46+00:00 Wednesday, 20 September, 2017|Categories: Advice & Tips, Best practice sharing, MemberWise Recognised Supplier|

Guest blog by Andrew Chamberlain, Consort Strategy Does your association suffer from policy clutter? One of the perennial headaches that is shared amongst association staff is that of creating and maintaining excessive operating policies. Colleagues invest a great deal of time and energy in designing and enforcing workplace policies, but often they prove to be utterly [...]

Why Consent isn’t always the Holy Grail for the Membership Sector

2017-10-17T14:04:37+00:00 Monday, 18 September, 2017|Categories: Advice & Tips, Memberwise|

Guest blog by: Paul Dawson-Hart, Member360 Now that the GDPR bandwagon is at warp speed it’s refreshing that Elizabeth Denham, Information Commissioner, came out fighting last month, with her blog countering the GDPR myths that snake oil vendors are spouting around fines, data protection officers, breach reporting and the subject of this blog - consent; [...]

GDPR – Repermissioning Member Data: A Rock and a Hard place?

2017-10-17T14:03:54+00:00 Friday, 28 July, 2017|Categories: Advice & Tips, Best practice sharing, Memberwise|

Guest blog by:Paul Dawson-Hart, Member360 Over the last few months my advice on this tricky topic has been to adopt a ‘wait and see’ approach and avoid any irreversible action until the ICO releases final guidance on consent - scheduled for the end of July 2017.  Actions that is, such as Weatherspoon’s decision to delete [...]

How to build your organisation’s CRM requirements list

2017-10-17T14:03:08+00:00 Tuesday, 4 July, 2017|Categories: Advice & Tips, Best practice sharing, MemberWise Recognised Supplier|

By Guest Blogger: Marc Thevenin International Business Development Manager at EUDONET One of the most common mistakes I have been encountering for the past 25 years working with membership organisations on CRM projects is the inclination of certain managers to underestimate the crucial step of building a clear requirements list. Although this needs to be [...]

Leadership Tips from MemberWise Event

2017-10-17T14:03:00+00:00 Sunday, 2 July, 2017|Categories: Advice & Tips, Best practice sharing, Memberwise, MemberWise Recognised Supplier|

By Guest Blogger: Rosemary Cooper-Clark, Chief Executive, C C Consulting Ltd   In June, MemberWise and highflyingdivas organised an evening for female leaders in the membership sector, which was kindly hosted by Melanie Stancliffe, Partner at Irwin Mitchell and supported by Abby Wright-Parkes of Optimist Consulting.  Key speakers were Helen Stokes-Lampard, Chair of RCGP and Jane [...]

3 Ways to Increase Member Engagement on your Website

2017-10-17T14:02:48+00:00 Friday, 16 June, 2017|Categories: Advice & Tips, Best practice sharing, Member Engagement, MemberWise Recognised Supplier|

By Guest Blogger: Sahar Dolev-Blitental Marketing Executive, Pedalo Web Design   Increasing member engagement has been pinpointed by the sector as the top goal for 2017, according to the Digital Excellence Report published by MemberWise.  If built correctly, your website can be an ideal platform to help you boost engagement.  It can be designed so [...]

GDPR 360° – Selecting a good processor for 2018

2017-10-17T14:02:40+00:00 Wednesday, 14 June, 2017|Categories: Advice & Tips, Best practice sharing|

Guest blog by: Paul Dawson-Hart, Member360 In less than a year it will be the responsibility of Membership Organisations to ensure personal data is secured in accordance with the GDPR regulation and that any 3rd party processors are vetted to ensure the same. But what does this mean? What is a processor and how might [...]

Member value is like an old pair of trainers

2017-10-17T14:02:30+00:00 Friday, 9 June, 2017|Categories: Advice & Tips, Best practice sharing, MemberWise Recognised Supplier, Research|

By Guest Blogger: Ruth Doyle, Senior Consultant Ashridge Communications I had an interesting conversation with a neighbour recently: in response to a village storm-in-a teacup, they said “but we communicated with everyone; we told them what we were doing”. But it’s easy to forget, that telling is not communicating. And so it is with product [...]

Top tips to increase readership of your key publications

2017-10-17T14:02:05+00:00 Friday, 2 June, 2017|Categories: Advice & Tips, Memberwise, MemberWise Recognised Supplier|

By Guest Blogger: Christine Hassall, Marketing Executive Senior Internet   Almost every charity, non-profit organisation and trade association has some form of publication that they create for their members. Publications are an accessible and engaging way to aid your members’ development, so getting them seen is essential! Here are some tips that will help you gain [...]

Roll up, roll up, and get your GDPR cure here

2017-10-17T14:01:34+00:00 Tuesday, 16 May, 2017|Categories: Advice & Tips, Best practice sharing, Memberwise|

Guest blog by: Paul Dawson-Hart, Member360 My first ‘eye opening’ GDPR experience was sitting in a room studying for GDPR exams with a mix of Information Governance/InfoSec consultants, multi-national aerospace, defence, IT and pharma organisations as well as a guy from GCHQ who said he worked at Matalan. As the sole membership sector representative I [...]