Articles relating to our Memberwise conferences and events. We hold a number of events throughout the year open to all Membership professionals.

We’re ‘members’ not ‘customers’! CX and professional bodies (part 1)

2019-03-21T21:39:16+00:00Wednesday, 13 March, 2019|Categories: Advice & Tips, Best practice sharing, Member Engagement, MemberWise conference|

By Guest Blogger: Sarah Corney, Head of Customer Experience Chartered Institute of Personnel and Development ‘We’re members, not customers!’ I remember being slightly taken aback by this objection from the CIPD’s Council* as I talked them through our early plans for customer experience (CX) at the Institute. Why had I seemingly caused offence by using [...]

Political Parties Membership: What can we learn from them as a sector?

2019-02-25T21:09:20+00:00Monday, 25 February, 2019|Categories: Advice & Tips, Best practice sharing, Memberwise, MemberWise conference|

By Kerrie Fuller Associate Director of Engagement MemberWise Network Membership of political parties has been in steady decline since its peak in the early 1950s. As a (overdue!) response to this, in 2018, three academics were funded to research key trends and issues with political party membership. Here are the top 5 lessons we can [...]

Why you need to offer your members career development opportunities with digital learning

2018-11-29T08:07:40+00:00Thursday, 29 November, 2018|Categories: Advice & Tips, Best practice sharing, Memberwise, MemberWise conference, MemberWise Recognised Supplier|

By Guest Blogger: Tracy Capaldi-Drewett, Group Commercial Director MicroLearn The business ecosystem is more volatile than ever with increased competition, the drive for digital transformation and an uncertain political environment. It becomes even more vital that  membership organisations embrace the need for rapid change both in terms of attracting, retaining and bringing value to its [...]

MemberWise Digital Excellence 2018: Digital Hacks

2018-12-05T08:49:13+00:00Tuesday, 13 November, 2018|Categories: Advice & Tips, Best practice sharing, Memberwise, MemberWise conference, MemberWise Recognised Supplier|

By Guest Blogger: Edward Kay Tall Projects   Digital Excellence is the digitally-focused membership conference from the MemberWise network. This year I was co-chairing a series of eight ‘Digital Hack’ seminars with Dr Stuart Glen, Member Services Director at Institute of Chartered Foresters. This article summarises the key points from each of our sessions.   [...]

What can AI do for Membership organisations?

2018-12-05T08:43:38+00:00Wednesday, 24 October, 2018|Categories: Advice & Tips, Best practice sharing, MemberWise conference, MemberWise Recognised Supplier|

By Guest Blogger: Naresh Raj, Client Development Manager Smartimpact With Digital Excellence 2018 just around the corner, we thought it would make sense to align this MemberWise blog post with our very own Ahmed Eltohamy’s session ‘How AI will get you much closer to your members’, which he’ll be delivering to delegates at the event [...]

Rabbit holes and deadlines

2018-04-19T15:58:54+00:00Thursday, 19 April, 2018|Categories: Advice & Tips, Best practice sharing, Memberwise, MemberWise conference|

  By Susie Kay MemberWise Ambassador (Governance) The Professionalism Group   Working with several new clients over the last couple of months has reminded me of an issue I tend to go on about at length.  How long will an organisation put up with its known internal difficulties before it comes to the conclusion that [...]

How to collaborate effectively

2018-05-15T08:17:40+00:00Friday, 13 April, 2018|Categories: Advice & Tips, Best practice sharing, Invitation, MemberWise conference|

By Darryl Howes Guest Speaker Membership Excellence 2018 (#MEMX2018) Membership organisation practice often requires close collaboration with others to share ideas, resources and costs. In this second blog, Darryl Howes MSc sets out some tips from the science of influence and persuasion to help ease the path to co-operation. When we need to work with [...]

MEMX2018: Networking Value in a Nutshell – the Governance Surgery

2018-03-29T11:33:16+00:00Thursday, 29 March, 2018|Categories: Advice & Tips, Best practice sharing, MemberWise conference|

  By Susie Kay MemberWise Ambassador (Governance) The Professionalism Group   With only a few weeks to go before this year’s Membership Excellence 2018 conference (http://membershipexcellence.com), this is probably the best time to talk about the value of networking.  But what is that value and where is its relevance to the issues surrounding governance for [...]

Why do people want to belong?

2018-05-15T08:17:39+00:00Tuesday, 27 March, 2018|Categories: Advice & Tips, Best practice sharing, Member Engagement, MemberWise conference|

By Darryl Howes Guest Speaker Membership Excellence 2018 (#MEMX2018) Groups are part of what makes us human. Research has suggested they are an important source of self-esteem and also provide a sense of social identity. In this article, I’ll examine three aspects of group membership highlighted by social science and what these mean for the [...]

MEMX 2018: Could You Be One of Our Inspirational Speakers?

2017-10-18T12:48:38+00:00Wednesday, 18 October, 2017|Categories: MemberWise conference|Tags: |

The MemberWise Network is curating the content for the association and membership sector's leading annual membership best practice conference, Membership Excellence 2018 (#MEMX 2018). Could you be one of our inspirational membership expert speakers? 25th April 2018 / Park Plaza London Victoria / London The process kicks off today with us inviting association/membership professionals (at [...]