Qustodian is a new UK digital media company, specialising in user-driven digital communication between people and organisations.
What is it?
Qustodian is a direct to member digital communications channel operated by you or as a managed service, delivering personalised messages to members via your branded ‘white label’ app or your website. Created by you or us with our simple admin panel, interactive messages are delivered in a snackable, time-filling format, proven to deliver 50%+ engagement rates. Higher engagement leads to more involved members and a better understanding of their needs.
What can it do?
The Qustodian platform includes all the tools to deliver fully engaged members, to address many of the digital challenges facing today’s membership organisations, including:
- Increase digital engagement rates: with a dedicated app, including notifications, rich content and rewards.
- Accurately measure every member interaction: by activity and to help personalise subsequent communications.
- Identify member “personas” and their “journeys”: with direct response questions.
- Build & manage a new communications plan by persona: with personalised user segments.
- Create delightful member experiences: with our rich-media, drag-and-drop message builder.
Qustodian can also be used for Continuous Professional Development (CPD) activities (eg. training module alerts, videos, tracked completion, including Q&As).
How does it work?
We’ll set up and publish your app, or with our simple tool kits you can embed an ‘inbox’ section into your existing app or website. We’ll then:
- Agree a message communication schedule and create messages to engage, profile and develop personalised member journeys.
- Help you promote the app through your existing channels (email, social, events etc).
- Manage the service with scheduling, publishing and reporting.
At any point you can take over operation via our SaaS service once you have proven the value of higher member engagement levels. It is non-technical by design, so that anyone can use it.
Optionally, we can integrate the Qustodian communications database with your existing CRM database to prevent further unnecessary silos of membership data.
How much is it?
Qustodian is a SaaS solution that has been created to be affordable for any size of membership organisation, with managed service trial packages available.
Want to know more?
View our demo for Membership Organisations with the link below, or watch our 90 second intro video at www.qustodian.com.
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Listing Title: Qustodian