CRM / EMS / Membership Database Providers

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iFINITY plc
iFinity

The iMIS CRM and Engagement Management Solution is one of the leading association software choices worldwide and perhaps the best web based platform product for associations.

iFINITY is the UK’s only Premier Authorised Sales and Implementation partner for the leading iMISCloud and iMIS20 software solutions.

In order to meet the growing demands of these organisations for specialist technology services in the UK and EU, with needs for CRM, Finance, Commerce, Events, E-Marketing, Education and Engagement iFINITY plc has now established a Flagship iMIS Enterprise Solutions Centre. This sees iFINITY become the sole UK Premier Authorised Solution Provider.

Since 1994, and based in London, iFINITY has served clients throughout the UK as well as Spain, Ireland, Switzerland, Zambia, South Africa, USA, Canada, Australia, New Zealand. We have been providing solutions to a wide range of global trade associations, professional bodies, regulatory organisations, charities, societies and associations.

iFINITY have a long and successful history in devising and delivering innovative solutions based on the iMIS Engagement Management CRM to transform the organisations we work with to become highly efficient and effective in the delivery of their strategies and objectives.  Staff value the pragmatic approach we bring to all engagements, delivering value for money services.

  • iMISCloud and iMIS 20 solution sales for enterprise or smaller associations and charities
  • WebDesign and deployment for Public Facing or Member Self-Service WebSites
  • A range of training programs and packages to build skills
  • Regular pro-active performance checks and assistance with harnessing IT to meet goals
  • Membership and Events APPS for Windows and Android

The business was formed by Chief Executive, Russell Franks who has substantial experience, and a respected reputation within the not for profit community in the UK and globally. Since 1994 iFINITY’s success has been recognised by ASI as a winner of many iMIS innovation awards, member of ASI Chairman’s Circle and Gold Level Sponsor of the international iMIS user group.

What does this new arrangement mean for you? You may be an organisation using iMIS or an organisation investing in new CRM technology or an organisation simply trying to figure out how to move forward from old CRM technology to something more suited to the demands and rigour of running a not for profit organisation in today’s fast moving environment. These can be tough questions to answer, particularly as technology is critical to your success and can swallow up large sums of money with inappropriate advice or direction.

iFINITY can help.

This new approach and partnership will allow iFINITY to respond in a personal way to your needs at whatever stage you may be, drawing on our expertise and knowledge.

You may, for example, require informal advice and guidance as you consider the suitability of your existing CRM systems as they fail to enable your strategies to be delivered. You may be looking to replace your iMIS vendor and are looking for an alternative provider to assume full responsibility for your system quickly, without fuss, putting in place a precisely tailored support package reflecting your budget and staff expertise. It could be that you are about to embark on a formal procurement exercise, with or without a consultant, and want to include iMIS in your process. You may be looking to extend your iMIS system and need a partner for a specific project.

iFINITY specialise in all of the above, every day. No project is too big, nor too small. We provide a total, end-to-end personalised service, working with you every step of the way to design and implement a system specifically for you. We recognise that every client is unique and needs a focused approach. There is no such thing as a standard approach, particularly for implementation.

We have a strong team, many of whom come from professional body, charity and not for profit environments. We have an intimate understanding of the community and the challenges of delivering technical projects in such environments and we would be delighted to speak with you without obligation

If you would like to see iMIS in action or discuss how you can benefit from the high ROI and low cost of ownership offered by the iMIS platform please get in touch.

We would like to hear from you if you have any RFI or ITT working alone or with a consultant. If you have done your research and already know iMIS is high on your shortlist then please do contact us and let us show you what all the fuss is about and why iMIS is right for you and your future.

Gordon Brewster Head of Sales [email protected] +44 7897 275 133

Russell Franks CEO [email protected] +44 7976 379702

FlexRM Limited
0203 764 6730
FlexRM

FlexRM Limited specialise in customising and configuring Microsoft Dynamics CRM/365 to meet customer requirements. A solution that is implemented well will make business operations more efficient enabling companies to streamline processes and drive revenue. Our experienced team have worked across multiple industries and have a wealth of experience working with Membership organisations, Event organisations and Local Government.

FlexRM have recently delivered a solution for the Association of University Administrators (AUA) to manage their Memberships, Events, Qualifications and CPD. AUA also administer 3 other membership organisations Memberships and Events bookings. AUA were previously using a CRM system that was no longer fit for purpose and selected both Microsoft Dynamics 365 and FleXRM to deliver their new CRM system.

Tall Projects
01993 764363
Tall Projects

Tall Projects is a membership technology specialist.

We enjoy partnering with small- to medium-sized membership bodies, typically with 3-20 staff.

Associations work with Tall Projects when they are frustrated by issues including:

  • Tired, underperforming membership websites
  • Clunky membership databases (or still using spreadsheets)
  • Inadequate online member self-service and personalisation
  • Critical data stuck in unconnected systems
  • Insufficient time and expertise to get the most from digital technology

Clients include Scottish Association of Landlords, Professional Speaking Association, Year Out Group and University of Oxford.

See https://www.tallprojects.co.uk/ for more information and to book your free consultation.

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C2 Software
01382 723040
C2 Software

C2 specialises in business transformation solutions for membership organisations. 

Subscribe 360 is at the heart of our solutions, powered by Dynamics 365 and the Microsoft cloud.

Our solutions and expertise include subscription management, self-service portals, invoice generation, online payments, event management, publication & product management, and full integration with systems such as financials, document management & marketing automation.

We have extensive experience of working with membership organisations throughout the UK.

The key features of Subscribe 360 include:

  • Manage all aspects of the company and individual-based memberships
  • Capture all interactions with members, building an activity history including calls, emails and web interactions
  • Process and manage membership applications
  • Member self-service options via a powerful online portal, including online event booking
  • Manage membership renewals
  • Promote and manage conferences, events, webinars and workshops
  • Accept online payments from all major providers e.g. SagePay, Stripe, Pay360
  • Automate routine tasks e.g. invoice reminders, event booking confirmation
  • Develop, issue and analyse member surveys
  • Integrate with financials, including Xero and Sage
  • Group and Committee management
  • Targeted marketing campaigns, including integrated email marketing

C2 offer a wide range of services to ensure that we can offer the complete Membership Management solution.  Services include:

  • Requirements and scoping consultancy
  • Solution architecture and design
  • Dynamics 365 customisation and configuration
  • SharePoint customisation and configuration
  • Custom software development
  • Data migration strategy and execution
  • System and user support services
  • Tailored solution training
  • Licensing and software advice

Contact Us

SilkStart
0207 101 4370
SilkStart

SilkStart Technologies, a subsidiary of Metasoft Systems, is an award-winning software-as-a-service (Cloud) organization specializing in the non-profit and association sector.

We serve a combined total of over 5,000 customers from all over the globe and have over 40 years of experience working with non-profits and associations to help them overcome their most difficult challenges.

SilkStart is a comprehensive and easy-to-use Association Management System (AMS) for member-based organizations and offers all the key capabilities that an Association needs in a single platform. It has been designed to provide a delightful experience for users engaging with you online, while maximizing internal operational efficiency.

SilkStart is GDPR compliant, runs securely on Amazon Web Services (AWS) and offers one of the broadest ranges of features for an AMS, including:

Member ManagementManage everything about your association’s members. Create membership plans, collect dues, facilitate renewals, view member data, provide a member directory.

Event Landing PagesBeautiful, useful event landing pages. Generate revenue and connect with your members. Showcase your event, sell tickets, offer discounts.

Communicate with MembersAutomatically communicate with your members, send renewal reminders, event attendance reminders, receipts, invoices, etc. Or send newsletters with our newsletter tool.

Job BoardGenerate revenue, help your members find jobs, become a hub for job seekers.

Collect DonationsCollect one-time or recurring donations. Online campaign management has never looked this good.

Create Beautiful SitesElegantly designed, mobile friendly websites that make your association stand out – built using the SilkStart Content Management System

With the introduction of SilkStart our customers have been able to significantly increase membership numbers and non-dues revenue, and cut down on administrative time and costs – all managed from the SilkStart platform

City Women, and the Design Research Society (DRS) are two of our UK SilkStart customers.

LoveAdmin
+44 (0)1892 771 276
LoveAdmin

Founded in 2009, LoveAdmin helps over 5,000 administrators spend less time on admin by automating many time consuming tasks.

The business is based in East Sussex and is supported by a super-star team of 12 admin busters backed by 12 international developers.

Now, before you think we’re weird, we don’t actually ‘love admin’, rather, we love building solutions that make your life as an administrator easier so you can be more productive with your time.

At LoveAdmin, we like to do things a little different, so we don’t charge licence fees or bill you for training, on-going support or product development. Instead, we believe we should only get paid when you get paid. We do this through a nominal transaction fee when your members pay online. You’ve got to love that!

LoveAdmin helps you manage members and payments more efficiency online by automating:

  • New member registrations
  • Renewals
  • Payment collection
  • Financial reporting
  • Event registrations
  • Communication
  • Content distribution
Emprisia
020 3637 8012
Emprisia

At Emprisia, we believe in big ideas and the power of technology to enable them. Our vision is to work with like-minded organisations to strive for excellence in the pursuit of digital empowerment that delivers lasting change.

We are a London-based Salesforce implementation partner with a focus on Membership organisations and the not-for-profit sector, bringing in-depth experience in technology consulting and domain expertise.

Deep Membership expertise for Salesforce CRM

The Emprisia team have deep experience which places us as Membership & Association experts, aware of common solutions to common challenges.

Unafraid of complexity

Organisations like yours are complex: Whether it be a CRM-integrated membership portal, processing membership financial transactions including direct debit, events management, or gift aid we embrace sophisticated requirements and integrations.

User Adoption Focus

Ensuring users are able to use the systems is as high a priority as the system itself. User Adoption measures are ‘baked in’ to our delivery methodology.

Passionate about Partnership

Emprisia’s passion for partnership would be reflected in your journey with us. We believe in early delivery of value and leaving our clients self-sufficient and confident. Emprisia is both a Salesforce.com Partner and a Registered Partner within the not-for-profit space via Salesforce.org.

Emprisia delivers a suite of Salesforce CRM Consultancy & Implementation services, helping Membership organisations drive towards their CRM mission:

Align Your Business

  • Strategic Alignment between CRM and organisational goals
  • Creating Conditions for CRM Success

Implement your CRM

  • Business Analysis – Process and Requirements Definition & Prioritisation
  • Technical Architecture & Solution Design
  • Configuration to optimise Salesforce & app features
  • Integrations and custom development of additional features
  • Training & User Adoption Measures

Support your CRM

  • Technical support
  • System Documentation
  • Ongoing Adoption Measures
Wattle
0117 9717547
Wattle

Wattle are creative technology partners for membership organisations like the Royal Institute of British Architects, the Chartered Institute of Marketing and the Chartered Institute of Arbitrators.

Our proven track record and ability to work strategically with membership organisations, through the deployment of integrated website, CMS and CRM solutions, enable us to help them:

  • Significantly increase membership acquisition
  • Drive deeper member engagement
  • Demonstrate compelling gains in member value

Wattle’s membership management solutions unify two of the industries leading SaaS technologies, Umbraco’s CMS for website and self-service member portal development and Microsoft’s Dynamics CRM for member management. Combined they form one seamlessly integrated and fully configurable membership management solution hosted in the Cloud.

As Umbraco Gold, Sitecore Implementation and Microsoft Dynamics CRM Partners our full range of services span website and member portal development, complex bespoke software development, system integration projects and fully integrated CRM solutions.