Data Quality, Reporting & Measurement

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Latcham Direct
0117 311 8200

Latcham Direct offers specialist, bespoke and award winning print and digital communication solutions to a range of sectors including membership.

From our purpose built site in Bristol, we deliver integrated digital printing, data processing and multi-channel communications, focusing on membership retention, engagement and attraction through effective data management and personalised communications.

Latcham has in excess of 25 years’ experience with the membership Sector. We have worked for a number of membership organisations dealing with their membership communications, membership renewals, welcome packs, plastic cards and membership fulfilment.

We work with the Royal College of Midwives where we redesigned their stationery by creating a vibrant design for their packs, produced a full PVC longer lasting membership card and mailing the membership renewal packs, all while making cost savings.

We also work closely with Unite the Union where we’re responsible for creating personalised welcome packs which are fulfilled by Latcham, the annual sub increase packs and the annual newsletter.

Latcham Direct can also provide membership organisations with guidance on how best to prepare for GDPR and the positives stemming from the changes in legislation that may enable increased engagement through targeted, personalised communication.

07814 182 873

Experian isn’t a credit company.

We’re a data quality management company.

Using our data management software and services, we can improve your data quality through:

  • Data Cleansing
  • Data Deduplication
  • Data Enrichment
  • Data Validation (postal address, e-mail address, mobile and landline numbers)
  • Data Matching
  • Data Migration solutions

Experian Pandora & Aperture Data Studio, have been designed with the business user in mind, enabling access to data quality dashboards, automated Data Cleansing and an improved member experience through an enterprise Single Customer View.

Measure the business, risk and monetary value of your emails, addresses and phone numbers, whilst ensuring their accuracy and integrity using Experian Data Quality’s unique capabilities.

+44 (0)1892 771 276

Founded in 2009, LoveAdmin helps over 5,000 administrators spend less time on admin by automating many time consuming tasks.

The business is based in East Sussex and is supported by a super-star team of 12 admin busters backed by 12 international developers.

Now, before you think we’re weird, we don’t actually ‘love admin’, rather, we love building solutions that make your life as an administrator easier so you can be more productive with your time.

At LoveAdmin, we like to do things a little different, so we don’t charge licence fees or bill you for training, on-going support or product development. Instead, we believe we should only get paid when you get paid. We do this through a nominal transaction fee when your members pay online. You’ve got to love that!

LoveAdmin helps you manage members and payments more efficiency online by automating:

  • New member registrations
  • Renewals
  • Payment collection
  • Financial reporting
  • Event registrations
  • Communication
  • Content distribution
01483 617224

We are experienced CRM consultants focused on helping membership and fundraising organisations get the most from their database.

Get the support you need to maintain and enhance your membership, fundraising or CRM database, including full implementations, upgrades, improving functionality, automation, analysis, reporting and synchronising systems.

What makes MAST ICT unique?

Getting it right

By listening carefully, we specify and quote your project correctly first time, identifying the solutions and working on-site to maintain communication throughout.

A transparent approach

An open, honest and unbiased approach is embedded in our ethos to ensure you receive support, actions and deliverables based on what is right for your organisation.

The human touch

Your experienced CRM consultant will work with you to identify the issues and best solutions whilst speaking fluent human, without confusing technical jargon.

Industry expertise

Having worked within NFP organisations, our consultants truly understand your frustrations, challenges and barriers and how to overcome them with the least disruption.

Our products/services

  • System Reviews
  • Implementations
  • Upgrades
  • Process Reviews
  • Automation, Reporting
  • Business Intelligence
  • Integration.
Advanced Direct Mail
07894 568017

Advanced Direct Mail is a mailing house, we provide comprehensive direct mail solutions for many of the UK’s largest membership organisations.

ADM is a single source for all direct mail services.

We have a clear understanding of the needs of your members, the fundraising constraints of the Charity Commission Board (CCB) and the challenges and opportunities of the General Data Protection Regulation (GDPR).

If you think your direct mail could be better, if you think you could be getting more from your data analysis or if your postage rates seem too high – whatever’s on your mind, get in touch.

Our services include:

• Data analysis

• Print and paper buying

• Fulfilment of bulk mail

• Polywrapping

• Envelope enclosing

• Personalisation

• Postage – both via Royal Mail and downstream access

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Your Favourite Story
0845 456 6042

We are a strategic analytics consultancy and have worked with some of the world’s biggest brands. We help companies find value and growth opportunities from their data, analysing and optimising key customer journeys both on-site and off-site through campaigns.

We understand that demonstrating ROI is not always an easy task, and that trying to effect change within an organisation can be even harder. Working closely with our clients to understand their business challenges and goals, we offer these solutions:

  • Defining and refining KPIs
  • Finding lost leads
  • Reducing wasted media spend
  • Tag implementation
  • Creating reporting dashboards
  • Demonstrating ROI
  • Unlocking technical restraints
  • Plotting and measuring member engagement
  • Promoting your work internally
  • Ongoing training for you and your team

Overview of products/services

  • Digital analytics
  • Digital consulting and strategy
  • Conversion rate optimisation
  • Campaign analysis and optimisation
  • Tag management
  • Google Analytics implementation
  • Adobe Analytics implementation
  • Analytics implementation audits
Chord UK
01373 867920
Chord UK

Chord UK delivers high quality member engagement via telemarketing, direct & digital marketing, data improvement and research, for clients including the Royal Statistical Society (RSS), Royal Society of Chemistry (RSC), Chartered Institution of Building Services Engineers (CIBSE), ICSA: The Governance Institute, British Medical Association (BMA), Royal College of Nursing (RCN) and Royal College of GPs (RCGP).

  • High quality telemarketing support for:
    • member welcome and touchpoint calls to help retain first year members
    • touchpoint calls to increase engagement and retention at key points in the member journey
    • new member identification and acquisition
    • help during busy renewal periods
    • appointment-making
    • boosting attendance for training courses & events
    • qualification enrolments.
  • Support for General Data Protection Regulation (GDPR) and ePrivacy Regulation (ePR) compliance, including regular data cleansing and Corporate / Telephone Preference Service (C/TPS) screening, channel preference confirmation and gaining consent for email opt-in when required.
  • Improving marketing data quality and actionable insight to improve targeting and increase return on investment.

Clients have benefitted from returns of £17: £1 spent for member retention and acquisition and £11: £1 for event bookings and qualification enrolments.

Find out more…

MemberWise offer: 10% off your first campaign/project for new clients

Address: 23A Goose Street, Beckington, Frome, Somerset, BA11 6SS
T: 01373 867920

Case Studies:

Wood for Trees
01225 636 280 (Ext. 334)

Wood for Trees helps organisations realise the meaning, value and power of trusted data. We provide hugely valuable insights to improve an organisation’s performance – and in doing so we ensure that trusted data is always at the heart of all decisions. We believe there’s no compromise when it comes to quality data to form strong foundations for analysis and insight. We have the right tools and domain experts to help organisations make informed decisions that inspire great results.

We collaborate with some of the world’s best-known charities and not-for-profit organisations to improve stakeholder engagement and performance. We’ve built a reputation (and won awards) for providing valuable insight, strategic recommendations and data solutions. Our clients benefit from a truly independent service that is both highly valued and good value. We focus on data, its potential and the knowledge that can be gained from it.

Our project-appropriate approaches include data processing and hygiene, data analysis, strategic reporting and consulting, building marketing databases and database analysis software (both as a bureau and enterprise offering). We are a top-three partner with Apteco for the FastStats suite of analytical tools. Through our group company, MyLife Digital, we provide a SaaS platform that connects individuals with their personal data to maintain and update their consent, preferences and permissions to improve customer trust.

Wood for Trees was established in 2007 and is based on the southern fringes of the historic city of Bath.

Our products/services

Data is only as good as the use it’s put to, and Wood for Trees aims to help you generate more value from your information than ever before. Our team is highly experienced in every aspect of data understanding, from hygiene processes to sophisticated analysis and modelling and complex data management issues. We offer a range of products and services covering the following areas:

Data Foundations – Ensuring your data assets are robust, meaningful and compliant

Single Customer Views – Building robust and efficient master data warehouses – or single supporter views – ensuring the most comprehensive and accurate data for analysis and marketing

Analytics and Insight – Our highly collaborative approach to data understanding drives actionable marketing insights and more enlightened strategic planning

Reporting – Reporting and dashboarding to help you monitor all activities and keep track of your tactical and strategic KPIs

Marketing Automation – Providing customer-specific marketing software to help you plan and execute your marketing plans effectively and efficiently

Trusted Data – Improving an organisation’s strategic decision-making and revenue-generating performance by ensuring a solid foundation of trusted data

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