Data Quality, Reporting & Measurement

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Chord UK
Telephone Number: 01373 867920
Website: Chord UK

Chord delivers high quality member engagement via outbound calling, direct & digital marketing, data improvement and research, for clients including the Royal Statistical Society (RSS), Royal Society of Chemistry (RSC), Chartered Institution of Building Services Engineers (CIBSE), ICSA: The Governance Institute, Royal Society of Biology (RSB), British Association of Social Workers (BASW) and Royal College of GPs (RCGP).

  • High quality outbound calling for:
    • member welcome and touchpoint calls to help retain first year members
    • touchpoint calls to increase engagement and retention at key points in the member journey
    • renewal calls during busy periods
    • member upgrades
    • lapsed member engagement and research
    • new member identification and acquisition
    • appointment-making
    • boosting attendance for training courses & events
    • qualification enrolments.
  • Support for General Data Protection Regulation (GDPR) and ePrivacy Regulation (ePR) compliance, including regular data cleansing and Corporate / Telephone Preference Service (C/TPS) screening, channel preference confirmation and gaining consent for email opt-in when required.
  • Improving marketing data quality and actionable insight to improve targeting and increase return on investment.

Clients have benefitted from returns of £17: £1 spent for member retention and acquisition and £11: £1 for event bookings and qualification enrolments.

Find out more…

MemberWise offer: 10% off your first campaign/project for new clients

Address: 23A Goose Street, Beckington, Frome, Somerset, BA11 6SS
T: 01373 867920

Case Studies:

Skills+
Telephone Number: 02476 858436
Website: Skills+

Skills+ is a division of Lantra. We run a cloud-based platform called Skills+ to record training, qualifications and CPD for a range of organisations. Lantra are an awarding body known for our work in agriculture and highways sectors. We provide expert training and qualifications for land-based and highways industries.

Skills+ provides the platform for the British Poultry Training and Lion Eggs industry passport scheme.

We also record training, qualifications and CPD for several trade associations.

Skills+ is a secure cloud-based platform that allows for organisations to record training, skills, qualifications and CPD.

Users can upload evidence to support their development through our Skills+ platform. This evidence can be validated by a manager or scheme administrator.

Our platform allows for the creation of a fully auditable process which is ideal for:

  • Industry passport schemes
  • Trade associations
  • Professional bodies
  • Managing contractors
  • Corporate and SME’s

Benefits for organisations include:

  • Managing complicated structures of departments and sub-companies
  • Flexible modules management allows modules to be specifically created for what you are looking to record
  • Role management allows for tailoring of modules your users need to complete
  • Customised reporting. Tell us what you want to report on
  • 24/7 access through any device with internet access
  • All data is secure in our cloud-based system. Skills+ is ISO27001 accredited by BSI

Benefits for users:

  • Keep all your records in one place, no more losing paper copies of certificates
  • Easy to use. No specialised skills required
  • Upload your records and request endorsement from managers or administrators
  • Historical records always remain with your profile, even if you change your job role

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