Finance & Accounts

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MPP Global
01925 591375
MPP Global

MPP Global delivers eSuite, the world’s smartest subscription & billing platform that provides membership organisations with the freedom to deploy flexible recurring revenue models and monetise their content.

eSuite provides next generation membership and subscription management and accelerates digital revenues, whilst future-proofing infrastructure capability. Our cloud-based PaaS model is a global framework that incorporates all platforms, devices, currencies, languages, payment types and territories, providing the flexibility and scalability that you need to grow.

With offices throughout the Americas, Europe, Middle East and Asia Pacific, MPP Global has an impressive track record of maximising customer lifetime value. Clients include Specsavers, Sky, The Times, Daily Mail, EFL, L’Équipe and The Racing Post.

eSuite has been designed for growth, our feature rich platform will make it easier for you to acquire more members and give them more control of their online account with a GDPR ready self service area and identity management. Our ability to add a paywall will let you automate access to member only content and minimise the sales effort required to encourage your customers to upgrade and purchase additional services.

Incentivise users to sign up and A/B test pricing, bundles & offers. Our SDK provides you with pre-built customer journey pages that work across any device and reduce payment friction making signing up a quick and easy process. By managing the full lifecycle of your members, we can also support you with preventing churn and retaining recurring revenues

  • Trials & Promo codes
  • Direct Debits, Card Payments, PayPal, Offline Billing & more
  • Flexible recurring billing & one-off purchases
  • One-click payments
  • Account upgrades & downgrades
  • Contracts, cooling off & grace periods
  • Group accounts & license overflows
  • GDPR & PCI DSS level 1 compliance
  • Social media sign-on
  • Member self-service & Membership CRM
  • Transactional emails & support log
  • Virtual terminal (MOTO)
  • Re-try rules & card updater services
  • Reporting, data feeds and dashboards

Echo Events and Association Management
0191 241 4523

Echo Events & Association Management is a professional events and association management company delivering specialist services for a number of clients in the UK and Internationally.

Providing the depth of skill and experience of a large organisation with the personal touch of a smaller company our emphasis is on delivering exceptional levels of customer service for our clients, their members and their delegates.

Our team have gained experience from around the globe and work across sectors including healthcare, professional services and critical communications. Echo also produce a series of awards ceremonies for the North of England.

Association Management:

People achieve more when they work together and collaborate to reach a common goal, this is the vision behind our association management services. Specialising in connecting people – we streamline your membership administration and communications to maximise your association’s impact and profit.

  • Grow your membership
  • Professionalise your meetings and events
  • Enhance your members’ experience
  • Feel secure with your finances

Our services…

  • Membership Management
  • Association Management
  • Consultancy
  • Marketing & Communications
  • Meeting Management
  • Event Management
  • Finance Management
  • Full Secretarial Services

Event Management:

The Echo events team boasts an impressive line-up of event professionals who specialise in delivering intelligent and inspiring events. Between them they have over 35 years experience and have worked for some of the largest conference companies in the world (MCI, EMAP, Arinex). They work internationally and nationally for a variety of clients as well as producing our own in-house events.

We work across a variety of sectors and have organised a range of events including international conferences, award ceremonies, 121 summits, exclusive round tables, gala dinners and large trade exhibitions.

We provide the depth of skill and experience of a large organisation with the personal touch of a smaller company. We understand the importance of delivering a memorable experience for your delegates which lasts beyond the closing remarks. Your event is synonymous with your brand so it’s imperative that from the first interaction to the last, it captures the professionalism and ethos of your organisation.

Our services…

  • Delegate Management
  • Programme Development
  • Concept Design & Creation
  • Event Production
  • Sponsorship & Exhibition Sales
  • Venue Sourcing
  • Post Event
  • Abstract Management
  • Event Marketing
  • Financial Management
  • Onsite Management

To discuss how our expertise can help your association and/or events thrive and grow, please call the team on 0191 241 4523 or email [email protected]

SmartDebit
01276 851812
SmartDebit

SmartDebit help organisations of all sizes collect recurring payments across the UK and Europe. Established in 1998, SmartDebit are the leading Direct Debit service provider, processing more than 1.6 million transactions a month.

Our customers benefit from more accurate forecasting with monthly recurring revenue, while their members benefit from a simple and convenient way to pay with low monthly fees and fixed transaction costs, which reduce as you grow.

Our focus on security means you take advantage of your own ring-fenced trust account and your organisation’s name showing on all members’ bank statements. Integrate your collection and back office process seamlessly through our modern REST API.

Sign up today on 01276 851812 and join our growing network of membership organisations, charities and businesses.

Join us on Facebook, LinkedIn and Google+.

Starkweather Association Services LLC
07500 016031

Starkweather Association Services is an Association Management Company (AMC) that specialises in technical adoptions, IT and operational support. Since 2006, Starkweather has advised over 80 associations from Africa, the United Kingdom, across the United States to Australia and New Zealand. Starkweather provides discovery for organisations preparing to transition their technology platforms, change management for technical adoptions, implementation support, and operational optimisation. We are Community Brands’ YourMembership preferred adoption partner.

We are an AMC that focuses on the development of agile associations through operational and technology change.  Effectively, we are in the business of organisational development through IT change.

Starkweather recognises that technology change requires behavioural change which leads to cultural change.  Thus, organisational development and change management are the keys to any successful technology adoption.

We provide a suite of services to improve operational efficiencies and facilitate community growth. Focusing on member journeys, we bring IT, membership architecture and smart design together to create engaging user experiences. Starkweather supports the team through custom training, process mapping, agile project management, direct debit solutions, data cleaning, reporting, custom documentation and other essential services.

Additional services include:

  • In depth discovery and roadmap process – GAP analysis, priority chart, roadmap
  • Financial services, including direct debit assessment and solutions
  • Discovery and operational optimization – capability maturity for associations
  • Change management
  • Agile project management
  • Digital transformation
  • Process mapping and project management

BDO
020 7334 9191
BDO

BDO has been supporting membership organisations for more than 20 years. Our breadth and depth of experience in advising membership organisations is demonstrated by a portfolio of over 100 clients including royal charter bodies, chartered institutes, learned societies, professional institutions, regulators and membership trade bodies. As your circumstances change, we’ll give you all the support and guidance you need to deal with new risks and opportunities. If this change involves international expansion, we’ll make it happen – coordinating advice from a global network of offices across the UK and in more than 100 countries.

Our vast experience in this sector means we understand the issues you are facing: financial pressures, declining membership, digitalisation, and the unique regulations you must adhere to. At the same time, we also recognise that no two membership organisations are the same – you are structured to best serve the interests of your members. As such, we combine our experience and sector knowledge with a real understanding of your organisation and its aims, in order to provide tailored solutions and advice relevant to what’s important to you.

Our tailored services draw on our experience in the sector, combined with getting to understand you and your organisation’s aim. With this knowledge, we can provide you with the best solutions to fit your needs, be that one or a combination of the following:

  • Audit, accounting and payroll
  • Governance advice and training
  • Internal audit and risk management
  • Tax and VAT advice and compliance
  • R&D tax relief and grants
  • GDPR/data privacy assurance and outsourced DPO
  • Information and cyber security

For more information on how we can help you thrive in a changing world, visit our website or contact Catherine Halsey at [email protected] or on 020 7334 9191.

Bottomline
0344 826 6700
Bottomline

Bottomline has been at the forefront of helping customers pay and get paid for over 20 years.  Trusted by thousands of organisations like yours, we make the management of transactions from customers and suppliers a breeze, and in one place

Bottomline’s secure cloud-based solutions play a key role in the collection of your payments by Direct Debit to support the stability and long-term growth of your business.

We can help with recurring or one off payments, allowing you to focus on the bigger picture of what matters most.

We can make your payments smarter, faster, regular, and secure.

ClubCollect
020 7157 9854
ClubCollect

ClubCollect helps membership organisations to collect their membership fees. We save time spent on admin and chasing payments, while improving your organisation’s financial health.

ClubCollect allows you to:

  • Send invoices to your members over text, email and regular mail
  • Offer flexible payment options with a variety of payment methods
  • Have real-time insights into payment statuses
  • Customize payment terms
  • Allow members to pay their fees one-off or in instalments (up to 12 terms)
  • Receive pre-financing on membership fees to bridge any cash gaps
  • Communicate directly with your members
  • Set automated reminders for unpaid invoices
  • Take action to collect outstanding fees after the due date has passed
  • Automate reconciliation of payments and handling of charge-backs

ClubCollect can be integrated with your existing tools or used standalone. Sign up now at www.clubcollect.com or give us a call on +44 (0)20 7157 9854. We look forward to helping you smooth the process of collecting your membership fees.

haysmacintyre
020 7969 5503
haysmacintyre

haysmacintyre is a UK top 30 firm of chartered accountants and tax advisers. All of our 35 partners and 220 plus staff are located in central London – from where we provide advice to businesses, charities and not for profit organisations and individuals across the country and internationally. Our client delivery is enhanced by in-depth understanding of our clients’ sectors and our Professional Institutes and Membership Bodies (PIMBs) team is a key component of our not for profit business. We work with over 100 PIMBs clients including professional institutes and membership organisations, national governing bodies of sport, members’ clubs and national trade associations.

haysmacintyre was named ‘Audit Team of the Year’ at The British Accountancy Awards in 2017 and ‘Mid-Tier Firm of the Year’ in 2014. These prestigious awards recognise our commitment to service delivery, our innovative approach to the services and importantly, adding value to clients through our audit approach. We have also been selected as finalists in ‘Best Employer’ and ‘Tax Team of the Year’ categories in these prestigious awards.

Through our best in class accountancy, external and internal audit, corporate tax, VAT, employment tax, company secretarial and structuring and suite of business support services, we help our clients fulfil not only their compliance obligations, but also solve problems, grasp opportunities and achieve their goals. We base our ethical services on a deep understanding and application of current regulations and legislation and a full appreciation of our clients’ requirements and ambitions, which we combine to create a tailored solution.

Our not for profit sector team is one of the most highly regarded in the country and acts for over 600 clients, while we audit more of the UK’s top 5000 charities than any other UK accountancy firm (Charity Financials’ league table, [21 December 2017]). In the 2017 Charity Finance Audit Survey we are proud to be ranked in the top five for both ‘Charity Expertise’ and ‘Overall Service’, having been ranked for over ten years now in the top five for ‘Charity Expertise’. This reflects the quality of our people and their dedication to the sectors they work within.

Every membership body is unique and what works for one organisation, won’t necessarily work for you. We have an excellent understanding of the key issues relating to membership bodies, and the different constitutions that exist. So we take time to listen to you and understand your organisation, and your procedures and aims. Then we tailor our services to suit your needs. We’ll always be available to give you advice and attend meetings or answer your questions. We offer:

Priority services for membership bodies

  • External audit
  • VAT advice, in particular minimising irrecoverable VAT
  • Internal audit
  • Direct tax compliance and planning
  • Employment tax

Additional advisory services

  • Governance and risk
  • Financial benchmarking and reporting
  • Outsourced finance function
  • Investment strategy and management (through Epoch Wealth Management)

GoCardless
020 7183 8674
GoCardless

GoCardless offers businesses large and small a simple way to take recurring payments in the UK and Europe. It is the UK’s leading Direct Debit provider processing £1 billion transactions for 20,000 organisations.

GoCardless allows membership organisations to set up Direct Debit payments online in minutes. It’s extremely low cost too, just 1% per transaction capped at £2, no hidden costs or minimum contract and integrated into all major accounting software platforms.

Sign up now and join thousands of other membership organisations here or speak to one of our specialists on 020 7183 8674.

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Rapidata
01293 601111
Rapidata

Boost your membership income, reduce your attrition rates and save valuable time. Rapidata has over 20 years’ experience in collecting Direct Debits and works with hundreds of membership organisations to make sure they get the most from their regular payments.

As a leading Direct Debit service provider and Bacs approved bureau, Rapidata helps you to set up Direct Debit payments quickly and easily, whilst giving your customers a simple and trusted payment option.

With Rapidata, you will benefit from:

  • faster payments – you have a choice of collection dates and frequency.
  • more control over your data – you have real time access to view and change payer payment activity.
  • free member insight and first-class support- as an extended part of your team, we monitor payer trends and report on attrition rates, to make sure you’re getting the most from your recurring payments.
  • greater efficiency – you can integrate Direct Debit payments with your database using our API.
  • less administration work – no additional software, hardware or training is needed

Rapidata is certified with the ISO 9001:2015 for Quality Management; ISO 27001 for Information Security Management and ISO 22301 for Business Continuity Management, which helps to maintain and enhance the highest level of service quality, as well as preparing for changes under GDPR.

Get in touch today and join membership organisations, charities and businesses who use Rapidata’s Direct Debit services.

Flywire
+44 (0)7765 861642
Flywire

Flywire solves complex international payment problems for membership organisations, empowering new opportunities globally and locally. Our invoicing and receivables solutions connect associations with their members making transactions faster, secure, transparent and less expensive.

Clients can tailor the payment experience for their customers creating a single point of visibility and control for payer engagement and receivables management – from invoicing and payment through reconciliation. Flywire’s network spans 200+ countries, 100+ currencies and multiple payment methods.

HMCA
Office: 01423 799942 Mobile: 07795 068519
HMCA

Hospital and Medical Care Association (HMCA) are a major provider of exclusive membership benefits within the UK, Republic of Ireland and Gibraltar. HMCA was formed in 1978 and currently works to provide discounted products exclusively for membership organisation and association professionals.

HMCA offers members extra discounts across affordable plans within the following categories:

  • Private Medical Cover
  • Personal Accident
  • Income Protection
  • Legal and Tax Helpline
  • Business Legal Services
  • 24/7 Counselling Helpline
  • Dental
  • Travel
  • Vehicle Breakdown

CJ Association Management

CJ Association Management is a team of highly experienced association management professionals that help associations grow and improve their efficiency and effectiveness through the provision of high-quality business and marketing support.

CJAM Group creates and delivers powerful marketing programs to help associations succeed. Recent activities include high-profile PR campaigns, advertising support, brochure design and print, social media campaigns, e-newsletters, website design, launch events and conferences. Whatever your association needs, CJAM Group can deliver a tailored, effective and powerful solution. Services can be accessed either individually or as a fully integrated turnkey package, helping your association to thrive.

CJAM Group is a one-stop shop for all of your marketing needs, whether it’s an advertising campaign, new website, a prospectus, digital or social media plan, remote press office function or a memorable launch event, we can take care of it for you.

To discuss how our expertise can help your association thrive and grow, call Christine Joyce on 01787 226995 or email [email protected]

Please also see www.cjamgroup.co.uk

Hiscox
020 3321 5571….quote MEMBERWISE
Hiscox

Hiscox is an international specialist insurer underwriting a range of personal and commercial insurance risks. Hiscox is working in partnership with the MemberWise Network to help you increase membership value and growth.

For your Members:

Hiscox provide specialist home insurance cover for homes and their contents, valuables and collections and provide extensive business insurance, finely tailored to the needs of more than 200,000 UK businesses.

Business insurance

  • Professional indemnity insurance
  • Public liability insurance
  • Employers liability insurance
  • Personal accident insurance
  • Office insurance
  • Cyber and data insurance

Find out more >>>

Home insurance:

  • Home contents insurance
  • Home buildings insurance
  • Unlimited home cover
  • Home emergency insurance
  • High value home insurance

Find out more >>>

For your Membership Organisation or Association:

Business insurance:

  • Public liability insurance
  • Employers liability insurance
  • Personal accident insurance
  • Office insurance
  • Cyber and data insurance
  • Director and officers’ insurance

Find out more >>>

Hiscox partnerships work closely with membership organisations and associations to develop partnerships to meet their current and future members’ needs.

We base our partnerships on our brand values of:

  • Quality
  • Integrity
  • Service excellence

Working with our partners, we tailor our marketing propositions to best fit their needs allowing us to deliver mutually beneficial results. Our Partnerships division includes dedicated marketing resource that enables us to deliver results across online and offline channels.

Kingston Smith
020 7566 4000

Trade associations and membership organisations face many challenges, including retaining membership numbers, raising funds, governance and management issues and minimising membership services costs and tax burden. Kingston Smith’s multi-disciplinary, specialist trade associations and membership bodies team works with over 100 trade association and membership body clients, and has an in-depth experience of the issues these organisations face.

In combination with KSAM, our association management company, we offer a comprehensive range of highly specialised services tailored to your needs that deliver real value. KSAM is the largest association management company in the UK, and specialises in managing trade and professional associations, learned societies and other membership organisations.

If you’re involved in running such an organisation, we can support you in delivering the best possible service and can provide you with a carefully tailored package of services, including:

  • Assurance services
  • Employer services
  • Financial and accounting support
  • Governance and strategic planning advice
  • HR issues
  • Income streams and marketing advice
  • IT advisory services and IT outsourcing
  • Membership & IT outsourcing
  • Member recruitment and retention
  • Professional management services
  • Tax planning advice
  • VAT & Duty planning

Download our latest newsletter Association Matters

 

To find out how we can help your organisation, please contact:

Janice Riches, 020 7566 4000 or [email protected]Trade Associations and Membership Bodies

Phil Slinger, 01625 664500 or [email protected]Association Management