Cantarus is a multi-award winning full service digital agency with a strong focus on solutions in the membership sector. We’ve partnered with organisations of all shapes and sizes around the globe to deliver outstanding solutions across the entire digital ecosystem – from websites to apps, strategy to brand, we thrive on partnerships with companies that share our drive for innovation.
We have a deep expertise and an outstanding client portfolio in the membership sector. Our full-service digital offering empowers membership organisations to drive member numbers, deepen relationships with existing members and support financial and operational performance. Our highly innovative MemConnect app platform specialises in increasing and improving member engagement and enables membership organisations to deliver truly fantastic mobile experiences and drive exceptional results. MemConnect delivers the best results possible across all things digital; from defining the value-offering of your app, creating a bespoke design for your brand, implementing and delivering across multiple platforms, MemConnect projects are instilled with our extensive experience in building great software.
We work with some of the most prestigious clients within the membership sector, including the Institute of Directors, Royal Pharmaceutical Society and Chartered Institute of Logistics and Transport. Our solutions focus on the member experience (MX). We use advanced personalisation strategies, integration with other systems and leading CMS systems to tailor the value proposition to members depending on a variety of their characteristics.
Outside membership, our clients include retail giants WH Smith and Sports Direct and worldwide payment processor, Worldpay. Our team is therefore able to leverage a commercial skillset that is of increasing value to membership organisations, with a focus on staying relevant and achieving growth in a highly competitive sector. Most importantly, our clients genuinely enjoy working with us. We use the Net Promoter Score – an index ranging from -100 to 100 that measures how likely you are to recommend our services. Twice a year we ask our clients if they’d do just that, and we’re extremely proud to share our most recent NPS score of +88 as of Q4 2018 – an extremely high result for our industry. This stems from our deep investment in our dedicated Customer Success Team which continually drives quality and satisfaction across our client-base.
We operate our own purpose-built cloud hosting platform across two UK datacentres, offering outstanding levels of performance, reliability and security. All our hosting solutions are proven to meet the demanding requirements associated with hosting business-critical systems for some of the membership sector’s biggest names.
When you’re ready to discuss your next digital adventure, we’ll be ready and waiting.
Pedalo is an award-winning supplier to the membership sector, offering a range of joined-up digital services including web design, website maintenance, SEO, digital consultancy and technical support. Everything is provided on-demand, so you pay for exactly what you need, when you need it.
Pedalo has more than two decades’ experience partnering with ambitious membership organisations, helping them reach their digital and business goals. It understands the digital challenges facing membership sector, and uses its expert technical knowledge and innovative ideas to guarantee great return on investment.
Pedalo offers a full range of services for membership organisations, including:
- Website maintenance and support
- Web design and technical build
- Digital audits
- System integration
- Performance optimisation
- Research and insight
- User experience
- Digital transformation
- Creative design and branding
- Digital marketing
Pedalo has provided digital services for countless clients within the membership sector, including the Chartered Institute of Public Relations, the Institute of Materials, Minerals and Mining, the British Dental Association, the Fostering Network, the Pre-School Learning Alliance, Clinical Skills and many others. Pedalo also won the Highly Commended ‘Supplier of the Year’ Award at the MemCom 2017 Conference.
Bottomline has been at the forefront of helping customers pay and get paid for over 20 years. Trusted by thousands of organisations like yours, we make the management of transactions from customers and suppliers a breeze, and in one place
Bottomline’s secure cloud-based solutions play a key role in the collection of your payments by Direct Debit to support the stability and long-term growth of your business.
We can help with recurring or one off payments, allowing you to focus on the bigger picture of what matters most.
We can make your payments smarter, faster, regular, and secure.
SilkStart Technologies, a subsidiary of Metasoft Systems, is an award-winning software-as-a-service (Cloud) organization specializing in the non-profit and association sector.
We serve a combined total of over 5,000 customers from all over the globe and have over 40 years of experience working with non-profits and associations to help them overcome their most difficult challenges.
SilkStart is a comprehensive and easy-to-use Association Management System (AMS) for member-based organizations and offers all the key capabilities that an Association needs in a single platform. It has been designed to provide a delightful experience for users engaging with you online, while maximizing internal operational efficiency.
SilkStart is GDPR compliant, runs securely on Amazon Web Services (AWS) and offers one of the broadest ranges of features for an AMS, including:
Member Management – Manage everything about your association’s members. Create membership plans, collect dues, facilitate renewals, view member data, provide a member directory.
Event Landing Pages – Beautiful, useful event landing pages. Generate revenue and connect with your members. Showcase your event, sell tickets, offer discounts.
Communicate with Members – Automatically communicate with your members, send renewal reminders, event attendance reminders, receipts, invoices, etc. Or send newsletters with our newsletter tool.
Job Board – Generate revenue, help your members find jobs, become a hub for job seekers.
Collect Donations – Collect one-time or recurring donations. Online campaign management has never looked this good.
Create Beautiful Sites – Elegantly designed, mobile friendly websites that make your association stand out – built using the SilkStart Content Management System
With the introduction of SilkStart our customers have been able to significantly increase membership numbers and non-dues revenue, and cut down on administrative time and costs – all managed from the SilkStart platform
MPP Global delivers eSuite, the world’s smartest subscription & billing platform that provides membership organisations with the freedom to deploy flexible recurring revenue models and monetise their content.
eSuite provides next generation membership and subscription management and accelerates digital revenues, whilst future-proofing infrastructure capability. Our cloud-based PaaS model is a global framework that incorporates all platforms, devices, currencies, languages, payment types and territories, providing the flexibility and scalability that you need to grow.
With offices throughout the Americas, Europe, Middle East and Asia Pacific, MPP Global has an impressive track record of maximising customer lifetime value. Clients include Specsavers, Sky, The Times, Daily Mail, EFL, L’Équipe and The Racing Post.
eSuite has been designed for growth, our feature rich platform will make it easier for you to acquire more members and give them more control of their online account with a GDPR ready self service area and identity management. Our ability to add a paywall will let you automate access to member only content and minimise the sales effort required to encourage your customers to upgrade and purchase additional services.
Incentivise users to sign up and A/B test pricing, bundles & offers. Our SDK provides you with pre-built customer journey pages that work across any device and reduce payment friction making signing up a quick and easy process. By managing the full lifecycle of your members, we can also support you with preventing churn and retaining recurring revenues
- Trials & Promo codes
- Direct Debits, Card Payments, PayPal, Offline Billing & more
- Flexible recurring billing & one-off purchases
- One-click payments
- Account upgrades & downgrades
- Contracts, cooling off & grace periods
- Group accounts & license overflows
- GDPR & PCI DSS level 1 compliance
- Social media sign-on
- Member self-service & Membership CRM
- Transactional emails & support log
- Virtual terminal (MOTO)
- Re-try rules & card updater services
- Reporting, data feeds and dashboards
SmartDebit helps organisations of all sizes collect recurring payments across the UK and Europe. Established in 1998, SmartDebit is the UK’s leading Direct Debit service provider, processing over 2 million transactions a month.
Our customers benefit from more accurate forecasting with monthly recurring revenue while their members benefit from a simple and convenient way to pay, with low monthly fees and fixed transaction costs which reduce as you grow.
Our focus on security means our managed service customers can take advantage of their own ring-fenced trust accounts and have their name showing on all members’ bank statements. Integrating collections and back office processes is seamless through our modern REST API.
Sign up today on 01276 851812 and join our growing network of membership organisations, charities and businesses.
We are strategic digital partners for membership bodies and Not for Profits, based near Bristol. We believe in using technology to put people first and apply our expertise and experience in the sector to help membership organisations with their digital transformation. We believe in building strong partnerships and work closely with our clients to advise and implement the most suitable long-term solutions following a flexible, agile approach. Formed in 1999, our team of over 75 have worked with numerous membership organisations, including The Soil Association, The Donkey Sanctuary, AELP and Lifetime Training.
We are Microsoft Gold partners and Umbraco Gold partners providing a range of integrated digital services across Microsoft Dynamics 365, SharePoint, Azure and Umbraco CMS. We have a talented team of UX consultants, designers, developers and infrastructure specialists that design and develop cutting-edge CRM solutions, websites and portals and provide dedicated ongoing support.
Through our years of sector experience and in-house expertise we have built a bespoke, modular membership management solution, Rhythm, on Microsoft Dynamics 365 with integrated website and marketing automation; allowing organisations to adopt a tailored CRM solution, built on the foundation of Microsoft’s progressive platform.
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NetXtra deliver creative digital solutions to empower organisations in the not-for-profit sector to effectively engage with their audience online. We develop beautiful intuitive websites and are respected as a leading provider of complex integration projects and business intelligence solutions that streamline processes and enhance your online interaction.
To find out how NetXtra can support you please call 01787 319393.
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