Introducing the Digital Excellence (2024) Report
A unique opportunity to benchmark your member-focused digital strategy and activity

About The Digital Excellence (2024) Report

Every two years the MemberWise Network conducts the Digital Excellence Research Project – a high profile independent project that gains a snapshot of digital activity/strategy within the Membership and Association Sector. The output of the project is our popular Digital Excellence (2024) Report – a report containing statistically significant findings/results and written independently by the network.

The report is deliberatley not funded or sponsored by any commercial provider in order to maintain the full credibility of the resource. However, the research element (call to action) is supported by Digital Excellence Research Champions – Companies who are MemberWise Recognised Suppliers or Partners who support the aims/objectives of the project.

This year’s report covers the widest range of digital focused areas and dives deeper than ever before to establish digital focused trends, benchmark current and proposed future activity. Insight is taken from 600 membership/association professionals to help the network better understand the existing and emerging technologies being used to retain and recruit members, provide enhanced online member value optimise online member engagement.

Topics and Themes

  • Key Priorities, Challenges and Strategy
  • System Integration and Data Silos
  • Automation and Artificial Intelligence (AI)
  • Online Member Engagement and Personalisation
  • Membership Management Platforms (CRM and AMS)
  • Websites / Content Management Systems (CMS) / Web Analytics
  • Online Member Communities
  • Member Mobile Apps
  • Virtual/Hybrid and Face-to-Face Member Events
  • Online Learning, CPD and Assessment

Each section of the report contains statistically significant current figures and where possible comparisons to previous years, as well as commentary derived from network knowledge/insight.

How to access this report – Membership and Association Professionals

The report can be downloaded completely free of charge by members via the MemberWise Connect Library. Click the button on the right. Accesss to this free online resource is exclusive to MemberWise Network Members (professionals who work for membership organisations/associations).

Not a member? It is free to join. Complete our online joining form today and gain access to this resource and a wide range of exclusive member benefits.

How to access this report – Suppliers to the Membership and Association Sector

The report is exclusively available to MemberWise Recognised Suppliers. Please ‘Contact Us’ to request an electronic version of the report.

Not a MemberWise Recognised Supplier? Find out more about the benefits today…

Official Digital Excellence (2024) Champions

Leading suppliers within the Membership Sector who are championing this research project:

Associated Learning,   BrightMinded Ltd,   Cantarus,   Chrysalis Digital,   CPL,   CRM Insights,   CTI Digital,   D2L

Discover Digital,   dotdigital,   Eudonet,   EBSCO Information Services,   Fitwise Management,   GrowCreate,   Hart Square

iMIS, Ixis,   Latcham,   Lighthouse IT,   Lime Venue Portfolio,   Membership Insights,   Mi-Voice,   Millertech,   Novicell

oomi,   Pixl8,   PSP-IT,   RD Mobile,   Silverbear,   Spindogs,  Spiderling Consulting,   Synergy,   Tall Projects

You can find out more information about these leading sector providers via the MemberWise Recognised Supplier Directory

Request further information on how your company can champion this resource…