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SUMMARY:Digital Excellence Report 2026/27: Building Belonging – The Role of Online Member Communities
DESCRIPTION:Online member communities continue to grow in importance\, with clear evidence of their impact on engagement\, value and retention. This session focuses on how membership bodies are using online communities\, why paid-for platforms are increasingly preferred\, and how communities fit within the wider digital ecosystem. \nThis webcast will highlight relevant insights from the Digital Excellence 2026/27 Survey Report\, drawing on data and commentary from over 400 sector professionals. \nThe session will focus specifically on adoption trends\, perceived benefits and emerging approaches to online member communities. \n\nThe full report will be available from 24 February at: https://memberwise.org.uk/dx/ \nLearning objectives \n\nUnderstand adoption trends in online member communities\nExplore the tangible benefits communities deliver to members\nLearn why free platforms are declining in favour\nIdentify where communities add the most strategic value\n\nSpeaker: Richard Gott\, Founder & Chair\, MemberWise Network \nRegister
URL:https://memberwise.org.uk/event/digital-excellence-report-2026-27-building-belonging-the-role-of-online-member-communities/
CATEGORIES:Webcast
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DTSTART;TZID=Europe/London:20260721T110000
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SUMMARY:Digital Excellence Report 2026/27: The Digital Backbone – Making the Most of Your AMS\, CMS and Analytics (with Cantarus)
DESCRIPTION:Core platforms such as AMS/CRM and websites form the backbone of the member experience\, but many organisations still struggle to maximise value from them. This session explores platform trends\, satisfaction levels and common challenges\, helping membership bodies understand how to get more from what they already have. \nThis webcast is informed by the Digital Excellence 2026/27 Survey Report\, a robust\, sector-wide study based on responses from over 400 membership and association professionals. The session will focus on research findings related to AMS/CRM platforms\, CMS solutions and the role of analytics in improving decision-making and member experience. \nThe report is available here: https://memberwise.org.uk/dx/ \nLearning objectives \n\nUnderstand current trends in AMS/CRM and CMS adoption\nExplore why satisfaction levels are improving across the sector\nLearn how data analytics supports better decision-making\nIdentify common pitfalls that limit digital platform value and impact\n\nSpeaker: Richard Gott\, Founder & Chair\, MemberWise Network \nRegister
URL:https://memberwise.org.uk/event/digital-excellence-report-2026-27-the-digital-backbone-making-the-most-of-your-ams-cms-and-analytics/
CATEGORIES:Webcast
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