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X-WR-CALDESC:Events for MemberWise
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DTSTART;VALUE=DATE:20260507
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UID:10000123-1778112000-1778198399@memberwise.org.uk
SUMMARY:Digital Excellence (2026) - Book Your Place(s) Today!
DESCRIPTION:Digital Excellence 2026 (#DX2026) is the Membership and Association Sector’s national digital focused national conference and exhibition. \nThe conference & exhibition will take place on Thursday 7th May 2026 at the Novotel London West (Hammersmith) and will attract circa 500 membership/association professional delegates and 50+ Official Stakeholder Organisations (including Official Partners and Exhibitors) \nThe theme for 2026 is “Digital to Grow Membership & Deepen Engagement”\, and the agenda has been carefully built around the real priorities membership organisations are facing right now: growth\, engagement\, value\, and making digital investment work harder. \n\nThe programme is bigger\, bolder and more practical than ever\, with senior leaders and digital decision-makers sharing what’s actually working inside their organisations. \nHere’s what we’ve got in store for 2026: \n\n\nStream 1 – Digital Excellence Keynotes:\nWe’re thrilled to welcome keynote sessions from renowned AI expert Andrew Grill\, alongside senior level speakers from Which?\, The Football Association\, Virgin Active\, the IET\, RCVS and many more. Across the day\, you’ll find strong themes around AI in practice\, digital leadership\, data\, CRM\, member experience\, learning and engagement – all grounded in real-world case studies.\n\nSpeakers include: \n\nCraig Donald\, Chief Information Officer\, The Football Association\nMarco Iannone\, Group Chief AI Officer\, Virgin Active\nSteve Pinches\, Chief Product & Technology Officer\, Which?\nDarren Tysoe\, Chief Digital Officer\, Royal College of Veterinary Surgeons (RCVS)\nAaron Woods\, Interim Technology Director\, The Royal Institute of British Architects (RIBA)\n\nStream 2: Digital for Member Engagement & Value\nThis stream is all about practical ways to grow and deepen engagement across the member journey. Sessions explore how organisations are using data\, content\, learning platforms\, AI and online communities to attract new members\, retain existing ones and deliver clearer value. You’ll hear honest case studies from organisations like WorldCC\, The Law Society\, YHA\, Girlguiding\, NRLA and APM\, with plenty of takeaways you can apply regardless of your size or sector. \nStream 3: Digital Strategy\, Data & Growth\nThis stream focuses on the foundations that support long-term growth: strategy\, data\, governance and smarter ways of working. From ethical AI and automation\, to analytics\, discovery research and building scalable models on limited budgets\, this stream is designed for those shaping digital direction across their organisation. Expect thoughtful\, experience-led sessions that help you prioritise investment\, build confidence with data\, and make digital work harder for membership growth.\nThe official conference website is LIVE and you can: \n– View the full programme (including educational learning objectives)\n– Establish this year’s membership/digital focused key themes/topics\n– Meet our expert Membership Professional Speakers\n– Explore our membership/digital solutions trade exhibition\n– Book your place(es) online \nFor more information and/or to register:  Digital Excellence (2026) -Thursday 7th May 2026 \nRegister
URL:https://memberwise.org.uk/event/digital-excellence-2026/
LOCATION:Novotel London West Hotel\, Hammersmith International Ctre\, 1 Shortlands\, Hammersmith\, London\, London\, W6 8DR\, United Kingdom
CATEGORIES:National Conference
ATTACH;FMTTYPE=image/png:https://memberwise.org.uk/wp-content/uploads/2025/07/DX.png
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BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260414T110000
DTEND;TZID=Europe/London:20260414T120000
DTSTAMP:20260506T003231
CREATED:20260218T155637Z
LAST-MODIFIED:20260218T161148Z
UID:10000136-1776164400-1776168000@memberwise.org.uk
SUMMARY:Digital Excellence Report 2026/2027:  From Priority to Performance – Aligning Digital Strategy\, Engagement and Growth
DESCRIPTION:Membership organisations are under increasing pressure to grow\, retain and deliver demonstrable value\, often with limited resource. This session explores how sector priorities are shifting\, why online member engagement has become the single biggest challenge\, and how organisations can better align digital strategy with day-to-day delivery to support sustainable growth. \nThis webcast will feature key findings from the Digital Excellence 2026/27 Survey Report—a statistically significant piece of research that provides a snapshot of current and emerging digital and membership-focused trends across the sector. With insights from over 400 membership and association professionals\, this session will focus on the results and commentary most relevant to strategy\, engagement and growth. \nThe full report will be available from 24 February at: https://memberwise.org.uk/dx/ \nLearning objectives\n• Understand the sector’s current digital priorities and challenges\n• Explore the link between engagement\, retention and growth\n• Learn how organisations are measuring and improving online engagement\n• Identify practical steps to better align membership and digital strategy \nSpeaker: Richard Gott\, Chair & Founder\, MemberWise Network \nRegister
URL:https://memberwise.org.uk/event/digital-excellence-report-2026-2027-from-priority-to-performance-aligning-digital-strategy-engagement-and-growth/
CATEGORIES:Webcast
ATTACH;FMTTYPE=image/jpeg:https://memberwise.org.uk/wp-content/uploads/2024/04/MW-webcast-banner.jpg
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BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260317T110000
DTEND;TZID=Europe/London:20260317T120000
DTSTAMP:20260506T003231
CREATED:20260218T101003Z
LAST-MODIFIED:20260218T101049Z
UID:10000135-1773745200-1773748800@memberwise.org.uk
SUMMARY:Unlocking Membership CRM Value: How to Implement Effective Training That Delivers CRM Success (with oomi)
DESCRIPTION:A membership CRM is\, at its core\, a repository of data. But data is only as good as its accuracy and the way it is captured\, interpreted and acted upon. Without the right training\, even the most powerful CRM can become under-used\, inconsistently maintained or worse\, damaging to member relationships through inaccurate or incomplete information. For organisations built on trust\, engagement and long-term value\, that risk is simply too high. \nIn this webcast\, Stephen Smith\, Head of Training at oomi\, will explain why training is so important\, and will suggest the best approaches to ensure effective training throughout the lifecycle of the CRM. \nHe will draw on real-world examples on how training has benefitted membership organisations and helped them maximise the potential of their CRM investment. \nLearning objectives: \n\nUnderstand the role and importance of ongoing training\nDiscover the difference between training and instruction\nFind out when training should be taking place\nExplore the benefits of in-person training\nLearn how to plan training\n\nSpeakers: \nStephen Smith\, Head of Training\, oomi.  \nPeter Baynes\, Marketing Manager\, oomi \nRegister
URL:https://memberwise.org.uk/event/unlocking-membership-crm-value-how-to-implement-effective-training-that-delivers-crm-success/
CATEGORIES:Webcast
ATTACH;FMTTYPE=image/jpeg:https://memberwise.org.uk/wp-content/uploads/2024/04/MW-webcast-banner.jpg
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BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260303T110000
DTEND;TZID=Europe/London:20260303T120000
DTSTAMP:20260506T003231
CREATED:20260128T113822Z
LAST-MODIFIED:20260128T121342Z
UID:10000134-1772535600-1772539200@memberwise.org.uk
SUMMARY:Supplier Only Webcast:  Digital Excellence 2026/2027 Research Findings (For MemberWise Recognised Suppliers and Partners)
DESCRIPTION:Every 2 years the MemberWise Network “temperature-check” how associations are driving forward digital transformation within their organisations. We are pleased to announce the launch of the Digital Excellence 2026/27 Report. This episode is specifically for solution providers. \nSpecific topic areas will include: \n1. Key Priorities\, Challenges and Strategy\n2. Digital Leadership and Budget Management\n3. Online Member Engagement\n4. System Integration and Data Silo Improvements\n5. Automation Adoption\n6. Artificial Intelligence (AI) Adoption\n7. Association Management Systems (AMS/CRM)\n8. Websites / Content Management Systems (CMS) / Web Analytics\n9. Online Member Communities\n10. Member Mobile Apps\n11. Online Learning\, CPD and Assessments \nWe invite you and colleagues to this webcast and will provide you with a complimentary preview copy of the research report. \nLearning objectives: \n– Hear the findings of contained with the sector’s most well-respected digital focused research reports \n– Understand how the sector is evolving its digital focused activity (both back office and member facing) \n– Gain a clear understanding of the digital focused approaches membership bodies are taking to inform planning/strategy \n– Evaluate/consider how your company/solutions align with the future tech focused direction of the UK/EU membership and association sector. \nRichard Gott\, Founder & Chair\, MemberWise Network \nRegister
URL:https://memberwise.org.uk/event/supplier-only-webcast-digital-excellence-2026-2027-research-findings-for-memberwise-recognised-suppliers-and-partners/
CATEGORIES:Webcast
ATTACH;FMTTYPE=image/jpeg:https://memberwise.org.uk/wp-content/uploads/2024/04/MW-webcast-banner.jpg
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BEGIN:VEVENT
DTSTART;TZID=Europe/London:20260224T110000
DTEND;TZID=Europe/London:20260224T120000
DTSTAMP:20260506T003231
CREATED:20260112T102709Z
LAST-MODIFIED:20260112T102756Z
UID:10000133-1771930800-1771934400@memberwise.org.uk
SUMMARY:Digital Excellence 2026/27 Research Findings: Emerging New Digital Trends and Approaches
DESCRIPTION:As membership and association professionals it is critical for us to have a clear understanding of how the sector is developing its approach to digital. This can be achieved via the findings contained in the latest Digital Excellence 2026/27 report. \nDuring this webcast we will release the findings and share trending approaches/responses to ensure you have the insight required to optimise your organisation’s approach to digital. \nSpecific topic areas will include: \n• Key Priorities\, Challenges and Strategy\n• Digital Leadership and Budget Management\n• Online Member Engagement\n• System Integration and Data Silo Improvements\n• Automation Adoption\n• Artificial Intelligence (AI) Adoption\n• Association Management Systems (AMS/CRM)\n• Websites / Content Management Systems (CMS) / Web Analytics\n• Online Member Communities\n• Member Mobile Apps\n• Online Learning\, CPD and Assessments \nAll attendees with a complimentary preview copy of the research report. \nIf you are responsible for digital/membership\, this MemberWise Webcast is ‘Must Attend’. \nRegister
URL:https://memberwise.org.uk/event/digital-excellence-2026-27-research-findings-emerging-new-digital-trends-and-approaches/
CATEGORIES:Webcast
ATTACH;FMTTYPE=image/jpeg:https://memberwise.org.uk/wp-content/uploads/2024/04/MW-webcast-banner.jpg
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