Digital Transformation in the Roaring Twenties Seminar

26th February 2020 / 10-11 Carlton House Terrace (London)

The 2020s will be a transformational era when the fundamental role of digital and cloud-based technologies will continue to develop rapidly. During the last decade, several perennial technology challenges were reported in membership organisations that hindered their ability to engage effectively with their members, customers and stakeholders. Silverbear and MemberWise will explore the root causes of these challenges and discuss how organisations can position themselves to overcome them at the start of the new decade.

Please note that this event is for membership bodies with 10,000 individual members/200 corporate members or above.


The MemberWise Network has arranged a free half-day seminar (in partnership with Silverbear). The seminar is specifically for membership organisations and provides best practice information and advice.

Fact: 93% of delegates who attend this event rate the content as ‘Excellent’

Places are strictly limited and will be allocated on a first-come first-served basis.

Delegate Feedback

Great investment of half a day where I learnt so much – thanks to Memberwise and the Sponsor!

Delegate, Leading Professional Body

I really enjoyed all the speakers and they covered a lot of information/insight in half a day!

Delegate, Leading Trade Association

My first time at a MemberWise event and will certainly be attending future events!

Delegate, Leading Trade Union

Best CRM seminar I’ve been to, liked the honesty of the speakers & very informative.

Delegate, Leading Professional Body

I really enjoyed the day and found the content enthusing and motivating!

Delegate, Leading Sports Body


09:00 Registration and Networking over Refreshments

09:25 Welcome & Introductions

09:30 Digital Transformation: A Membership Sector Overview (Richard Gott, Founder, MemberWise)

10:00 The 6 Ps of Digital Transformation (Ben Sturt, Chrysalis Digital)

10:30 How Microsoft’s Common Data Service will solve perennial technology challenges for membership organisations (Jeremy Jalie, Silverbear)


11:15 Case Study: A Tried and Tested Approach to Change Within Membership Organisations (David Emuan, MFC)

11:45 Expert Question & Answer Session

12:00 Professional Networking Lunch

13:00 Close

Learning Outcomes

  • Understand how membership bodies are preparing for and addressing effective digital transformation activity in 2020
  • Identify and discuss the perennial engagement and technology challenges that membership organisations have faced in the last decade (+).
  • How modern technology platforms can overcome these challenges and set organisations up for a decade of digital transformation in the ‘roaring twenties’.
  • What best practices should organisations adopt when transitioning to a modern digital challenge to minimise risks and maximise returns.

Your Seminar Speakers