We provide comprehensive consulting services that help leading membership organisations and associations change, develop and grow.

We highlight feedback from a selection of our recent membership organisation and association specific case studies to showcase how our unique, agile and forward thinking consultancy services are making a real impact and delivering positive/measurable member-focused outcomes.

Core Consultancy Areas:

– Member Engagement & Value Optimisation
– Membership Scheme Development & Review
– Member Focused Stakeholder Meetings & Away Days
– Supplier Seminars & Client Days
– Restructuring and Change Management

Member Engagement Improvement / Value Enhancement / Member Journey Optimisation

Rich from MemberWise worked with us to plan and deliver a Member Value and Retention Focused Workshop Day for all of our members of staff.

He facilitated sessions that delivered a draft member value proposition (that was built on all-staff consensus), a review of existing member value, the mapping of key member journeys/moments of truth and the creation of member focused success measures.

I would recommend the MemberWise Network’s facilitation services to any organisation looking to focus on sustainable medium/long term member focused growth/development.

Claire Bishop, Director of Operations

Richard from MemberWise conducted a member engagement optimisation project at the RCoA.

This critical work involved evaluating current engagement levels, providing practical engagement focused recommendations and scoping the required skills/competencies of a new Member Engagement Manager role.

He participated in the recruitment/selection process and is working with us to ensure a structured, robust and informed approach.

Kathryn Stillman, Director of Communications & External Affairs

SATRA

MemberWise delivered a two-day member engagement workshop for our communications committee. The training provided insight on how to take a more structured approach to member engagement and enabled the board to create/map proposed new member journeys that we hope will have a major impact on future member retention and recruitment. One participant commented ‘this is the most productive member workshop I have ever attended’.

Ben Peachey, Senior Vice President – Strategic Communications