THE ULTIMATE GUIDE TO ONLINE MEMBER COMMUNITIES (UPDATED!)
An Online Member Community is a digital platform, ordinarily managed by a membership organisation, to facilitate members interaction with each other and the organisation primarily via the internet. Online community platforms are adopted to facilitate the core missions of membership bodies through rich engagement and management tools. This guide details the options and merits of online community platforms fit for this purpose specifically within the membership sector.
This comperehensive guide provides the following:
- What an online member community can provide for your organisation/members
- Why more membership organisations are launching/hosting online member communities
- Key ‘Must Have’ features/functions online member communities need to provide
- The importance of an Online Member Community Strategy
- 10 key steps to launching an Online Member Comunity
- Important considerations and next steps