We specialise in providing a complete remote office service to membership associations. We bring together business management, secretarial, finance and event management skills by utilising a team of experienced individuals who aim to become a trusted part of your team.
We particularly enjoy helping very small organisations take the next step in their growth as they transition from the board members taking responsibility for all the regulatory and administrative tasks to delegating these in order to free up time for more strategic considerations.
We understand that demand will fluctuate throughout the year depending on where you are in your membership cycle and what campaigns or events you may be running and by working as a team we can match our staffing resources to your business rhythm.
We can also help you to review your systems and processes and will often be able to suggest efficiency improvements and more effective ways of working.
We appreciate that budgeting may be a concern as you transition from using volunteers to outsourcing services but with our annual contract price based on agreed service levels throughout the year (paid monthly) you will never receive a shock invoice. You can also choose to add further services or tasks throughout the year on a pay as you go basis so you will never have to wonder whether you can resource that unexpected opportunity.
Our products/services
- Member Engagement
- Telephone Enquiries
- Email Management
- Website Content
- Newsletters
- Social Media
- Event Management
- Budgeting
- Planning
- Venue Sourcing
- Advertising
- Delegate Management
- Hosting
- CRM Information Management
- Segmentation
- Automation
- Reporting
- Board Support
- Research
- Partner Engagement
- Follow Up/Delegated Actions
- Meeting Support
- Agenda
- Board Reports
- Minutes
- Financial Management
- BookKeeping
- Invoicing
- Credit Control
- Reporting
- VAT
- Regulatory Requirements
- GDPR
- ICO
- Cyber Essentials
- Sector Specific Requirements