Digital Excellence Report 2026/27: Connecting the Dots – Integration, Data and Smarter Use of Automation & AI (with Pixl8)

Many membership bodies have made progress integrating core systems, but data silos, manual processes and underused tools remain common. At the same time, automation and AI adoption is accelerating, often without a clear plan. This webcast looks at how better integration underpins automation and AI, and where organisations are seeing early benefits.

This webcast draws on findings from the Digital Excellence 2026/27 Survey Report, which captures statistically significant insight from more than 400 professionals working across membership and association organisations. The session will focus on survey results and analysis relating to system integration, data management, automation and emerging AI adoption.

The report can be accessed from 24 February at: https://memberwise.org.uk/dx/

Learning objectives

• Understand the current state of system integration across the sector
• Learn why data silos continue to limit efficiency and insight
• Explore how automation is being used today, and where it’s heading
• Understand practical, low-risk ways to approach AI adoption

Speakers:

Richard Gott, Founder & Chair, MemberWise Network

Alex Skinner, CEO, Pixl8