Digital Excellence Report 2026/27: Learning That Delivers Value – Online Learning, CPD and Assessment (with D2L)

Online learning and CPD provision continues to increase across the membership sector, with growing expectations around flexibility, accessibility and assessment. However, as provision becomes the norm, organisations are increasingly challenged to ensure learning delivers measurable value and impact.

This webcast explores how organisations are evolving their learning strategies, moving away from bespoke systems, and responding to emerging challenges such as AI-enabled assessment — while also considering how learning can be more strategically deployed to support engagement, retention and long-term growth.

This session draws on insights from the Digital Excellence 2026/27 Survey Report, based on responses from over 400 membership and association professionals.

The webcast will focus on research findings related to online learning, CPD provision and assessment practices across the sector, alongside practical reflections on how leading organisations are translating these trends into sustainable, scalable learning strategies

The report can be accessed here: https://memberwise.org.uk/dx/

Learning objectives

• Understand trends in online learning and CPD provision
• Explore the shift towards industry-standard LMS platforms
• Learn how assessment practices are evolving
• Identify how learning can be positioned to deliver measurable member value and organisational impact

Speakers:

Bill Sheehan, Global Head of Association Strategy, D2L

George Ayley: Corporate Sales Leader, D2L EMEA

Richard Gott, Founder & Chair, MemberWise Network