Steps to Improve Member Experience Through Website Design (With oomi)

Your website is often where the member experience begins and when it works well, it can do far more than provide information. It can build trust, create connection and make membership feel effortless.

In this webcast, we’ll explore how thoughtful digital experiences can help turn your website into a stronger driver of member value. From intuitive journeys and accessible content to connected systems that bring your CRM and member services together, we’ll share practical ways to make it easier for members to do what they need to do and feel more engaged while they do it.

Learning objectives:

• Discover how to enhance the member experience
• How creating a seamless member journey can improve retention
• Find out what simple changes can improve audience engagement

Speakers:

Farshad Vahdat, Head of Digital Design, oomi 

Peter Baynes, Marketing Manager, oomi