manifesto
manifesto
Contact Name
Vaughan Johnstone, Partner - Digital Experience
Website

Since 2011, we’ve helped the UK’s largest membership and NFP organisations enhance their digital presence to drive engagement, build communities, and support movements.

manifesto is a human-centered digital experience agency committed to leveraging design and technology to deliver impactful, accessible, and sustainable outcomes.

We combine user research, data insights, and innovative technology to create online experiences that perform and connect with your audiences. As part of TPXimpact, we are a certified B-Corporation dedicated to making a positive social impact.

Much of our positive impact comes from working with many of the largest membership, not-for-profit and professional bodies across the UK including:

  • The National Trust
  • Royal British Legion
  • British Psychological Society
  • The Scout Association
  • The British Horse Society
  • Historic Environment Scotland
  • Kew Gardens and Wakehurst
  • The Royal College of Anaesthetists

Strategy, planning and consultancy

  • Digital transformation consulting, programme development and prioritisation frameworks
  • Digital estate audits and benchmarking. Future planning, strategy and roadmapping
  • Technology selection, strategy and roadmapping across CMS, Community platforms, Ticketing, Martech and CRM

User Experience and Design

  • User research, audience and stakeholder engagement and workshopping
  • User experience and service design
  • User testing and prototyping
  • Information architecture, content strategy and content design
  • Digital brand, user interface and creative development

Technology and development

  • Systems architecture strategy and solution design
  • Legacy digital estate replatforming, rationalisation, upgrading
  • Digital Experience Platform (DXP) Architecture & Implementation
  • Enterprise content management systems
  • API integrations with 3rd party systems inc Community platforms, Ticketing, E-Comm, CRM, Payments, DMS etc
  • Website design and development
  • Martech platform implementation and configuration
  • Personalisation, customer data platform, journey orchestration implementation and optimisation
  • Ongoing hosting, support, maintenance and development of digital estates
  • Platform capabilities
    • CMS - Drupal, Umbraco, Bloomreach, .Net, Wordpress, Sanity, Contentful, Hubspot
    • CRM integration - Salesforce, Hubspot, MS Dynamics
    • Martech - Dotdigital, Optimizely, Salesforce, Bloomreach

Performance Marketing

  • Digital Marketing & campaigns
  • Paid Media
  • SEO
  • Conversion Rate optimisation

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