Branding & Design

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Research by Design
0121 643 9090

Research by Design is the UK’s leading market research agency for membership associations, with an established reputation for unpicking complex issues. We pride ourselves on our unique approach and our USP of ‘why before how’, which gives us the ability to think creatively. We do not sell ‘products’ – we customise each research programme to answer our clients’ objectives meaning we deliver valuable insight. We embrace the philosophy of ‘stronger together’ and ensure that we form a true partnership with you.

We understand membership and that is why we created our very own member engagement model. Within our model, we identified four key components of member engagement; behavioural, cognitive, emotional and social. Like membership, our model is always evolving to remain relevant so we are in the process of adding a fifth component – culture. Understanding these characteristics enable us to design research which will explore members’ perceptions, experiences, behaviours and attitudes. Using this data, we are then able to segment members, clustering them by their attitudes rather than just their membership grade or demographic profile.

To find out more, please visit our member engagement page, our case studies or give us a call on 0121 643 9090 to speak to an experienced member of the team.

01287 610404

DTW is an award-winning PR, marketing and communications consultancy that specialises in work for membership organisations and regulatory bodies.

We’re highly experienced at developing and implementing PR and marketing strategies and campaigns for a wide range of clients across the UK and around the world.

Our team is results focused and friendly, but we’re not afraid to challenge a brief and suggest better alternatives that we think will deliver your objectives.

In 2018 PR Week ranked us as the number one specialist public sector agency in the UK outside of London and Glasgow and one of the Top 40 UK agencies outside of London across all sectors of the industry.

See more at or call us on 01287 610 404 – it’s good to talk!

Our products/services:

  • Strategic consultancy and planning
  • Marketing
  • Public relations
  • Design
  • Digital and social media
  • Video and animation
  • Website design and development


Eyes Down
01803 500089
Eyes Down

Founded in 2001, Eyes Down is a digital agency working primarily in the charity, membership organisation and subscription sectors. We design and create beautiful, mobile friendly, fully functioning websites as well as self service portals and CRM tools for professional associations, charities, sports clubs and other membership organisations.

We place a strong emphasis on project planning and our tried-and-tested stakeholder consultation process ensures that we build websites which address the need of all audiences with measurable success metrics.

Overview of products/services

  • Web development and design
  • Membership websites
  • Online portals/Intranets
  • CRM
  • Mobile/Web Apps
  • E commerce
  • Branding and design
  • Monthly website support
TPP Recruitment
020 7198 6000

TPP Recruitment is a specialist, highly respected and well-established UK-wide consultancy.

Our areas of expertise enable us to provide dedicated support to organisations across the following non-profit and public sector organisations:

Awarding Bodies | Charitable | Educational | Health & Social Care | Professional Membership | Cultural | Housing

Our 50+ strong team of dedicated consultants specialise in the following functional areas:

CEO & Trustee | Education & Training | Finance, IT & Facilities | Fundraising & Development | Health & Social Care | Human Resources | MarComms & Digital | Office & Specialist Support

TPP has connected organisations and candidates across the UK since 1996, from our office in London. Our culture is based on a set of core principles which are embedded within our teams and underpin our commitment to helping ensure organisations achieve lasting impact.

Contact TPP Recruitment on 020 7198 6000 or [email protected]

+44 (0)798 447 1258

Comotion, part of the Freeman family of businesses, is a strategic growth consultancy that has recognised expertise in the events space. It was founded on the principle that in the ‘age of the customer’ successful solutions require a blend of “Commercial” and “Emotion” (Com-otion) in their application.

To succeed in this new world, your association needs to truly put the member at the heart of everything you do. This requires an obsession with your members, an excellence in how you run your operations and a rigor in managing your finances that together will deliver sustainable growth

How can we help you on this journey? By arguing with you. By pushing you into uncomfortable places. By making you work in challenging ways. By forcing you to ask difficult questions whilst providing brutally honest answers.

Why? Because we are partners, not suppliers. As partners, we also inspire you, bring magic and fun to your journey and leave you with a new way of working that truly puts the member at the heart of everything you do.

Each client is unique, and we deliver a customised approach drawing on our four core offerings:

Creating your Strategy

  • We help you define a customer-led, sustainable growth strategy based on a rigorous view of the market you serve, and identifying and serving the needs that will drive success

Member insights

  • We help you understand your audience on a human level; their needs, wants, hopes, dreams and fears. We can create robust personas and journey maps, then design new experiences for them

Supporting your Transformation

  • We help you change your DNA to become a customer-led, digitally-driven business

Developing your Talent

  • We help you upskill existing staff and bring in new expertise
Studio Texture
020 3176 9995

In the age of the attention economy, we help charities and not-for-profits cut through, stand out and connect. We help you be the best you can be.

We specialise in strategic brand and campaign projects. Our texture comes from blending world leading creativity with insider business experience.

We’re young, but we’ve been around the block. We’ve led the leading agencies. And managed the most respected brands from the inside.

We specialise in:

  • Brand strategy
  • Visual identity + tone of voice
  • Campaign strategy and planning
  • Product proposition
  • Audience research
  • Digital campaigns
  • Advertising
  • Film + animation
  • Print design
  • Editorial design
  • Website design
  • Copywriting
0207 426 8888

nfpSynergy is a research consultancy that delivers the research, the insights and the expertise to help non-profits understand their audiences and make informed strategic decisions.

Fundraising, communications, branding and policy teams in charities all across the sector gain crucial insights and information from our research. They use this to look at their progress and performance, see where they can improve and decide which direction they could take next.

Overview of products/services

Our tracking surveys are called Monitors. They allow charities to discover the opinions of vital groups like the UK and Irish public, MPs, journalists and families. We also survey politicians in the Scottish Parliament and the Welsh and Northern Irish Assemblies. We are the market leaders in providing syndicated tracking research, enabling charities to access research that is more frequent, more detailed and more cost-effective, along with years of valuable trend data.

We also provide bespoke tracking research for charities wanting to explore a piece of work in more depth.

Rubicon Marketing
0117 9575400

Rubicon Marketing is a full service agency specialising in providing membership organisations and trade associations with intelligent design & marketing solutions for both online and offline channels. Over 20 years’ experience delivering content and collateral across the whole membership mix, from acquisition through to retention – consistently adding value to any organisation’s membership offering.

Our clients include the National Landlords Association, the British Association of Removers, mydeposits, the Hamilton Fraser Group, the Ornamental Aquatic Trade Association, the Immigration Law Practitioner’s Association and the UK Association of Letting Agents. We also work for a number of charities including The Office of Sexual Health, SARSAS, the Survivor’s Network and Womankind.

Offline: Branding/rebranding; Magazine publishing; Event graphics & production; Advertising sales; Brochure and leaflet production; Newsletters and Print management.

Online: Website UX, design, build & SEO; Email marketing; Online advertising; Social media content creation, Prezi presentations, Animation.

Strategic: Marketing strategy; Market & competitor research and analysis.