Events
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Digital Excellence Report 2026/2027: From Priority to Performance – Aligning Digital Strategy, Engagement and Growth
Membership organisations are under increasing pressure to grow, retain and deliver demonstrable value, often with limited resource. This session explores how sector priorities are shifting, why online member engagement has become the single biggest challenge, and how organisations can better align digital strategy with day-to-day delivery to support sustainable growth. This webcast will feature key [...]
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Digital Excellence (2026) – Book Your Place(s) Today!
Novotel London West Hotel Hammersmith International Ctre, 1 Shortlands, Hammersmith, London, London, United KingdomDigital Excellence 2026 (#DX2026) is the Membership and Association Sector’s national digital focused national conference and exhibition. The conference & exhibition will take place on Thursday 7th May 2026 at the Novotel London West (Hammersmith) and will attract circa 500 membership/association professional delegates and 50+ Official Stakeholder Organisations (including Official Partners and Exhibitors) The theme [...]
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Digital Excellence Report 2026/27: Connecting the Dots – Integration, Data and Smarter Use of Automation & AI
Many membership bodies have made progress integrating core systems, but data silos, manual processes and underused tools remain common. At the same time, automation and AI adoption is accelerating, often without a clear plan. This webcast looks at how better integration underpins automation and AI, and where organisations are seeing early benefits. This webcast draws [...]
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Membership Solutions Day
Novotel London West Hotel Hammersmith International Ctre, 1 Shortlands, Hammersmith, London, London, United KingdomData-driven Decisions: Turning Data Insight into Action for Growth, Retention and Engagement
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Digital Excellence Report 2026/27: Mobile Apps That Members Actually Use: Sector Benchmarks and What to Build Next (with RD Mobile)
Mobile apps for membership bodies have entered a new phase. Members aren't asking for shrunken-down websites. They want focused, high-utility tools for events, self-service and community. The Digital Excellence 2026/27 data confirms it. Event functionality, surveys and community features are climbing, while news/blogs (-16%) and eLearning/CPD (-18%) are falling away fast. So where should your [...]