Membership OnTrack

In November 2020 we dedicated an entire month to the topic via our popular Membership OnTrack programme. We highlight the great on demand sessions that will help you to enhance member value provision during this challenging time.

Where Do You Start with Member Engagement? (Lecture)
Member Journeys and Personalisation (Lecture)
How to Create Personalised Member Journeys for your Members (Workshop)
What Does Delivering Solid Member Engagement Really Look Like? (Lecture)
Member Engagement Success Stories (Panel)
Why is Measuring Member Engagement Important? (Lecture)
Other Great Sessions (featuring Sponsored Content / Ambassador Q&A)

If you are a Membership or Association Professional you can access this great content free (saving £950 excluding VAT). You can retrieve our offer code via MemberWise Connect, our free online professional community.

*Only available to Membership and Association Professionals

Where Do You Start with Member Engagement?

This first session of our Member Engagement themed month explores the fundamentals.

Join James Roberts fo learn how to define member engagement, the structured process to manage engagement and why it’s linked to retention.

Member Journeys and Personalisation

This On-Demand Session focuses on Member Journeys and Personalisation.

Join Kerrie Fuller to learn how member journeys can be identified, how effective personalisation works and why it’s important.

How to Create Personalised Member Journeys for Your Members

This interactive session focuses on how to create personalised journeys for your members.

Join Kerrie Fuller to learn how to review current journeys, how to improve and create new member journeys and see some examples of good practice.

What Does Delivering Solid Member Engagement Really Look Like?

This Interactive On Demand Session looks at what solid member engagement looks like (with some inspiring case studies)

Join Rich Gott to hear an overview of delivery mechanisms, the typical pros and cons of each and some examples of good practice.

Member Engagement Success Stories

This Interactive Panel Session explores Member Value ‘on the ground’.

We are joined by Membership Professionals representing The Liberal Democrats, Chartered Institute of Logistics and Transport and the Royal College of Linguists and Speech Therapists.

Why is Measure Member Engagement Important?

This lecture features on the reasons why and how membership organisations need to effectively measure member engagement.

Join Rich Gott to learn how to measure engagement, get an overview of different methods and learn how to report member engagement

Other Great Member Engagement Focused Sessions…

If you are registered for the Membership OnTrack programme you can also access the following sessions on-demand:

– Tools for high quality digital member engagement (with Silverbear)
– How to resolve lack of engagement by using compelling digital learning (with Meta Capability)
– How to deliver valuable member engagement (with NetXtra)
– How to create a great first year experience online (with Pixl8)
– Digital trends driving member engagement (with GRM Digital)
– Repositioning member engagement as a driver of professional development (with Protech)
– Orienation Session – Using the OnTrack Platform (with RD Mobile)
– Strategic Scoring: Everything you need to know to implement successful member engagement scoring (with Trillium)
– Community: the secret to member engagement and renewal (with Guild)
– How RCSLT is using Salesforce to Manage and Engagement Members (with Salesforce)