In this presentation we hear from Amanda Medler (Trustee at the World Association of Girlguides and Girl Scounts - WAGGGS) who provides a frank overview of the implementation of the new membership database at Girlguiding UK and the challenges they faced along the journey. Amanda co-presents with Iain Pritchard, Partner, Adapta Consulting, who provided her [...]
The Future Of CRM & Tips for Successful Digital Transformation (Silverbear)
Richard Gott2016-10-13T06:56:16+01:00In this video Insight we interview Carl Grieves, Sales Director att leading CRM provider, Silverbear. Carl talks to us about the key challenges facing membership organisations and associations and how the network is working collaboratively to drive membership value and growth for client membership bodies. Harnessing the Web - The Future of CRM & Key [...]
The Perfect CRM – Is there such a thing?
Richard Gott2016-10-13T06:56:21+01:00This is a presentation Richard Gott delivered at CHASE 2011. The presentation was co-presented with the Charity Finance Directors' Group (Michael Dykes, Head of Membership and Information) and provides an overview of the key considerations when horizon searching for a new membership database/CRM. Although the presentation was delivered some years ago the key advice remains [...]