Understanding the advantages of ‘managed software as a service’ (MSaaS) and ‘software as a service’ (SaaS) is essential for membership associations seeking tailored technology solutions.
While the terms ‘MSaaS’ and ‘SaaS’ may initially seem similar, it is crucial to understand their distinctions to make informed decisions when seeking tailored technology solutions.
‘SaaS’, or software as a service, defines pre-packaged applications that can be readily implemented once subscribed to and downloaded. It provides an off-the-shelf solution that is convenient and quick to deploy.
‘SaaS’ has the advantage of immediate usability, allowing organisations to get stuck in on the same day of purchase. Additionally, it often presents a cost-effective option in the short term.
However, ‘SaaS’ solutions also come with limitations. Ongoing support tends to be limited, and customisation options are minimal, as standardised software configurations provide little room for modification.
On the other hand, ‘MSaaS’, or managed software as a service, offers membership associations a higher degree of control, customisation, and support.
‘MSaas’ solutions provide dedicated support and training, as customer success teams and project managers work closely with organisations to meet their requirements. This personalised approach allows for a higher level of customisation, ensuring the software is designed and configured to align with the unique needs of each client.
While ‘MSaaS’ solutions may require a longer implementation time for bespoke designs, the benefits outweigh the drawbacks. The additional investment in ‘MSaaS’ is justified by the added value and support it provides to membership associations in the long run.
It is incredibly valuable for membership associations to develop strong relationships with their technology providers, and the mission of any reputable ‘MSaaS’ provider is to deliver innovative technologies that meet the unique needs of each organisation they work with.
Choosing an ‘MSaaS’ solution allows membership associations to benefit from exceptional customer service, including technical improvements, hosting, maintenance, technical support, platform-wide upgrades, training, workshops, one-to-one sessions, and webinars. These comprehensive services go beyond off-the-shelf solutions, ensuring that the software is tailored to the specific requirements of membership associations and contributes to their success.
Membership associations should consider the key distinctions between ‘MSaaS’ and ‘SaaS’ products when seeking software solutions. While ‘SaaS’ offers convenience and initial cost savings, ‘MSaaS’ provides a higher level of customisation, support, and tailored functionalities that align with the unique needs of membership associations.
By selecting an ‘MSaaS’ solution, organisations can enhance their operations and achieve their goals with a technology partner dedicated to their success.
In summary, membership associations should be aware of the key differences between ‘MSaaS’ and ‘SaaS’ products when seeking software solutions. While ‘SaaS’ provides a quick and cost-effective solution, ‘MSaaS’ offers a higher level of customisation and support. It allows membership associations to work closely with their technology provider to meet their specific requirements and achieve long-term success.
Sport:80 design innovative MSaaS products for the sports industry. Their flagship product, membership management solution ‘the Sport:80 Platform’ is trusted by over 60 sports organisations in the UK, USA, and Ireland, and has over 1 million active users. To learn more about Sport:80, click here to get in touch.
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