Digital transformation is a key goal for membership organisations. So we have provided a dedicated space on the website that pulls together all related content.

The Memberwise Network is the UK’s leading community for those working in membership. Because of this, we create fantastic best practice guidance. We love helping you do your job well. We run conferences and events in London every year to do just that. Join the Network and you can access all our resources. You can also join our online community, Connect. This will give you the opportunity to meet other membership professionals and share your questions and ideas on digital transformation. Our commitment is to increase your efficiency as well as enhancing your value proposition. We will help you improve your membership retention and engagement rates. Best practice content is generated by the community so it is timely, current, targeted and robust.

So what makes the Network different? Our members tell us it is because we have created a thriving community. A community that is fully inclusive. We include membership professionals, sector experts, influencers, thought leaders and providers. Although we take our work seriously, we know how to have fun at the same time! We support over 6,500 individuals working in over 2,500 organisations. Many of which are digital transformation roles.

What is a Proof of Concept?

2025-04-17T08:39:11+01:00Wednesday, 16 April, 2025|Categories: Membership Digital Transformation|

In this article, we explore the benefits of using a Proof of Concept (PoC) approach when integrating AI into your business’ operations, and how it can help clarify your understanding of this technology. What is a Proof of Concept? A Proof of Concept (PoC) for AI integration is a smaller-scale experiment with significantly lower [...]

Digital Excellence Conference & Exhibition, 15thMay, 2025 – Interview with Chair of the Digital Strategy, Planning & Delivery Stream

2025-04-15T09:21:19+01:00Tuesday, 15 April, 2025|Categories: Membership Digital Transformation, MemberWise|

1. Please can you tell us a bit about your association and your role there? I’m the Executive Director at British Mensa, where I’ve been leading a real shift in how we think about the future of the society. Over the past few years, we’ve focused heavily on modernisation—whether that’s improving member engagement, embracing [...]

Using Data Insights to Future-Proof Member Value: Lessons from the BDA

2025-04-05T18:39:12+01:00Saturday, 5 April, 2025|Categories: Membership Digital Transformation, MemberWise Recognised Supplier|

Are you struggling to keep pace with ever-evolving member needs while ensuring your organisation remains competitive and relevant? Drawing on the practical lessons from the British Dietetic Association (BDA) case study, we share how harnessing membership data can pinpoint emerging challenges and drive transformative change in your support and engagement strategies. Discover how a [...]

‘Do you mind if we just record this meeting?’

2025-03-20T15:11:04+00:00Thursday, 20 March, 2025|Categories: Membership Digital Transformation, MemberWise Recognised Supplier|

I mean it is hard to say no right? As ‘no’ might be seen as a negative, a red flag, a ‘hold on, I will just hide my personal collection of nuclear weapons behind me’ moment! To most … the recording often means there will be an outcome, for you, for me, for them. [...]

The Top 5 Challenges Facing UK Professional Societies—and How Modern Membership Software Can Help

2025-03-20T15:25:05+00:00Thursday, 20 March, 2025|Categories: Membership Digital Transformation, MemberWise Recognised Supplier|

Apparently, I'm Sainsbury's second-largest buyer of Chicken Tonight. My top track for 2022 was "Let's Dance" by The Spooky Men's Chorale (although it dropped to third place the following year). Last year, I was among the top 3% of learners on Duolingo. So, in this data-centric world, what do you know about your members, and [...]

Why AI is the future of membership knowledge (& how to get it right)

2025-03-18T15:53:31+00:00Tuesday, 18 March, 2025|Categories: Membership Digital Transformation, MemberWise Recognised Supplier|

If you work in a membership organisation, you already know the pain. Members need answers—about CPD requirements, industry standards, event bookings, or how to renew their membership. But where do they go? For many, it’s straight to your inbox or a phone call to your team. Despite all the carefully curated content, FAQs, and [...]

Stop searching, start knowing: how AI unlocks membership knowledge

2025-02-24T10:37:31+00:00Sunday, 23 February, 2025|Categories: Membership Digital Transformation, MemberWise Recognised Supplier|

Membership organisations generate a huge amount of valuable knowledge—years of reports, research, policies, and best practices. But when someone actually needs that information? It’s often impossible to find. Sound familiar? Members email and phone with questions that should be easily answered—but can’t find the information themselves. Staff waste hours digging through PDFs, emails, and [...]

Seeking relevancy in the face of competition

2025-01-28T20:39:45+00:00Tuesday, 28 January, 2025|Categories: Membership Digital Transformation, MemberWise Recognised Supplier|

The DeepSeek news landed the same time as many of us are getting our annual professional body renewal letters through the post. I have been a member since 2010 with my Institute and they kindly told me of all the wonderful things they have done over 2024, that they had an exciting future and [...]

Harnessing AI for membership organisations: The time to act is now

2025-01-16T09:56:23+00:00Thursday, 16 January, 2025|Categories: Membership Digital Transformation, MemberWise Recognised Supplier|

Artificial intelligence (AI) is no longer a concept confined to tech companies and futuristic visions. It is rapidly transforming industries, education, and public services, promising unparalleled opportunities for efficiency and growth. The recent UK Government announcement on the strategic use of AI to boost economic growth and streamline public services underlines the significance of [...]

Leveraging AI Over Christmas: The Twelve Days of AI-Mas

2024-12-11T14:03:11+00:00Wednesday, 11 December, 2024|Categories: Membership Digital Transformation, MemberWise Recognised Supplier|

The 2024 Christmas holiday presents a unique opportunity for strategic AI thinking within your organisation. Often the season offers a rare opportunity to pause, reflect, and strategise for the year ahead. For membership-led organisations, this time can be invaluable for rethinking how to manage and maximise the wealth of information they handle daily. Enter [...]

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