IDHL has decades of experience helping major membership organisations build better digital experiences, connect complex systems and support growth.
We have worked with the likes of:
- London Chamber of Commerce and Industry
- Royal College of Radiologists
- British Retail Consortium
- Career Development Institute
- British Society of Gastroenterology
- Horticultural Trades Association
- Institution of Structural Engineers
- International Society of Ultrasound in Obstetrics and Gynaecology
- UK Coaching
- Professional Association of Childcare & Early Years
With 500 experts across the UK and US, we create websites that work for members and internal teams. From research and discovery to design, build and optimisation, we shape clear, useful sites built around audience needs.
We understand the pressures membership organisations face, from diverse audiences and large content estates to complex member models and systems that need to work together.
That’s why we start by listening. Through workshops, user research, analytics reviews and journey mapping, we uncover what members, prospects, volunteers and internal teams need.
From there, we design experiences that make it easier to join, engage, renew and manage membership, while giving teams platforms they can use confidently.
We recognise that there is no single CMS that suits every organisation, so through discovery we assess content needs, governance models, integration requirements, editorial workflows and long-term objectives before recommending the most appropriate platform.
We’ll help you choose and build the right digital foundations for your needs today.
Web and technology
Partner with a DXP agency focused on delivery, adoption and long-term value.
Systems integration
We plan, build and test integrations end-to-end.
Web and technology development
A structured discovery phase aligns stakeholders and clarifies requirements.
Development and replatforming
Upgrade to a platform that can meet your ambitions, built around your business and ways of working.
Agentic development services
Leverage AI across your website to improve self-service, personalise journeys and automate decisions.
Development AI solutions
We help AI crawlers and agents access, navigate and understand your content.
