Mobile apps are no longer about replicating websites on smaller screens. This session explores how membership bodies are refining mobile offerings, shifting focus towards interaction, self-service and events, and responding to changing member preferences, particularly among younger audiences. This webcast is informed by findings from the Digital Excellence 2026/27 Survey Report, a statistically significant study [...]

Online learning and CPD provision continues to increase across the membership sector, with growing expectations around flexibility, accessibility and assessment. This webcast explores how organisations are evolving their learning strategies, moving away from bespoke systems, and responding to emerging challenges such as AI-enabled assessment. This session draws on insights from the Digital Excellence 2026/27 Survey [...]