In a sector where you’re constantly asked to do more with less, your time is one of your most valuable assets. With an array of open AI tools available—many of which are free or low-cost—it’s never been easier to streamline tasks. But which tools are best suited to your specific needs, and how can you ensure they’re safe and reliable? The prompts you use can significantly impact the quality of your results, so it’s crucial to know how to use them effectively.
AI tools like Microsoft Copilot, ChatGPT, and Google’s Gemini can automate routine tasks, generate content, analyse data, and even help plan your strategy, all within minutes. However, while these tools can feel like fun, futuristic assistants (who wouldn’t want Judi Dench as their personal Meta PA!), they also raise important questions about accuracy, copyright, and security. So, how can your team harness AI to save time, boost efficiency, and deliver more value to your members?
We’ve put together a handy cheat sheet of practical tips and membership focused prompts to help you make the most of AI in your role (link at the bottom of this page) —featuring insights and recommendations sourced from the Pixl8 team’s own experiences, with tips from individuals across multiple roles. None of the tools we suggest are ones we sell or have any commercial ties to; they’re simply tools we’ve found useful after trying a few, and we think you might too.
AI tools we like:
AI design tools
Luke Holderness, Creative Director
Tools I like – Midjourney
“Midjourney is a handy tool for transforming text prompts into high-quality images in various artistic styles, from sketches to paintings to hyper-realistic photos and UI. It’s a great resource for exploring different styles, colour palettes, and patterns, and can help you generate images for your website.”
AI writing assistants
Ally Wheeler, Senior Customer Success Manager
Tools I like – Grammarly and Wordtune
“AI plays a crucial role in improving how I communicate with my clients on a daily basis. When writing emails under pressure, it’s easy to overlook spelling or grammar errors, but equally important is the tone. I use AI not only to ensure my emails are polished and professional but also to make sure my tone is respectful and doesn’t unintentionally come across as aggressive or impolite.”
AI research tools
Emma Clark, Senior Consultant
Tools I like – Claude and Yasna
“Claude is an AI assistant that is a bit more conversational, creative, and provides clearer summaries. It can be used to code open-ended qualitative data (e.g. from UX research focus groups, for example – as long as there’s no personal information), and synthesise this type of data efficiently. Researchers I talk to say that Yasna.ai is a great tool for conducting in-depth-interviews – which could be great for organisations looking for feedback on their membership website UX.”
AI note-takers
Jonathan Hunt, Customer Success Manager
Tools I like – Fathom
“Fathom is an amazing AI note-taking tool which transcribes and summarises your meetings. Fathom let’s you focus on the meeting content rather than focusing on taking notes. I love how it records the video and transcribes the meeting as well.”
AI for content curation
Dan Edwards, Head of Content
Tools I like – ChatGPT
“As a professional writer, ChatGPT is brilliant for refining, enhancing, and proofreading copy, plus it swiftly repurposes content for various platforms.”
Download the membership prompt cheat sheet
While our cheat sheet focuses on assistive AI tools designed to help individuals with everyday tasks, it’s important to distinguish these from utility AI, which can have a much larger organisational impact.
Utility AI, integrated with your technology platform, is powered by Large Language Models (LLMs) that connect to your CRM data and knowledge repositories. This allows you to accelerate, automate, and significantly enhance the member experience.
These systems go beyond individual productivity—they analyse your data, provide deeper insights into your membership, and can even make decisions and take actions on your behalf.
In my MemberWise webinar on Tuesday, 8th October, I explain how a closed AI system can work, the art of possible and, most importantly, demonstrate some real life examples of how AI can add value to your membership offerings. Plus, you’ll discover how to organise and prepare your data so you’re ready to leverage this fast-approaching AI technology.
Download your free AI cheat sheet with recommended AI tools and prompts for membership.
Reserve your place on the MemberWise webinar – Harnessing AI: Practical Insights and Actionable Steps for Your Membership Organisation – Tuesday 8th October.
Leave A Comment