Project and Change Management

In today's climate-conscious world, the relationship between membership organisations and their suppliers has evolved far beyond simple procurement decisions. Members increasingly expect their organisations to work with suppliers who share their environmental values, creating a powerful ripple effect that's driving businesses across all sectors toward Net Zero commitments.  The Member-Driven Sustainability Revolution  Membership bodies [...]

As membership professionals handling member queries, services, events, and learning programmes, you’re truly at the coalface of understanding and delivering on membership experience. Yet, while real-world expertise, engagement and demographic data provide a robust foundation, truly unpicking the needs and motivations of your diverse membership – and, critically, how your organisation can operationally meet [...]

From experience, we have come to see how the success of a web project often hinges on the quality of the web hosting service it uses. Whether your membership organisation is building a brochure site, an e-commerce site, or a complex web application, choosing the right web hosting provider is crucial. This decision impacts [...]

A guide to understanding systems conditions and the role of management All too often, the refinement of current processes in search of improvements is like rearranging deck chairs on the Titanic. We’re making changes and things certainly appear to be different after each revision, yet the ship’s course remains about the same. After a [...]

As a membership organisation/association, there will be a number of services that you could look to subcontract. You may be looking to commission new projects, and you may not have the resources to deliver these in-house. For example A new website A new membership management platform A professional conference organiser Or you may be [...]

Whether you have a genuine interest in ‘Environmental, Social and Governance’, wish to become an ESG expert within your organisation, or haven’t yet found time to educate yourself about how best to make positive changes in this area, you should look to your suppliers for help. A proactive supplier partnership will help you plan [...]

In some ways the four photos at the top to the right tell you everything you need to know about why good, authentic member photography matters, and I could just leave it at that. However, getting the right photographer and more importantly the most out of any shoot boils down to 5 golden rules. [...]