We design and build integrated membership systems that bring together your website, CRM and member portal into one joined-up system. Built on Microsoft Dynamics 365 / Power Platform and Umbraco CMS for flexible configuration and custom functionality, our solutions are designed to reduce admin, improve engagement and give you a clear view of your members.
No two membership organisations are the same. We shape every platform around your processes, users and goals through structured discovery and a practical, collaborative approach. Because our systems are built on flexible platforms, they can evolve as your organisation grows and changes.
This is more than a standalone system. It is a connected platform that supports the full membership journey and day-to-day operations, including:
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Automated sign-ups, renewals and reminders
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Self-service member portals with personalised and restricted content
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Events, training and online learning
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Integrated eCommerce, payments, reporting and communication tools
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Joined-up websites, portals and back-office systems with no duplication or workarounds
What the platform delivers
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One joined-up platform combining website, CRM and self-service portal
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CRM powered by Microsoft Dynamics 365 / PowerApps as a central source of truth for member data; your core membership data sits on a proven, enterprise‑grade platform trusted globally.
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Member portals and websites built on Umbraco CMS to support the full membership journey
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It connects with your wider ecosystem; from CRM and finance through to learning platforms and third-party tools, creating a single, reliable flow of data across your organisation.
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Automated workflows reduce admin overhead and manual processes.
Our Approach
Discovery-led: We take time to understand your organisation, processes and goals before shaping the right solution around how your organisation actually works.
Collaborative: We work in partnership with your team throughout delivery, with a practical approach and clear communication at every stage.
Flexible platforms: Built on established platforms, your system can be configured around your organisation and evolve as your needs change over time.
Structured Agile delivery: We keep control of scope and budgets while allowing the flexibility needed to build the right solution.
What makes us ‘us’
Arkom have been delivering innovative digital solutions since 1993 and incorporated as Arkom Limited in 1999. Today, we help organisations turn CRM, portal, and website infrastructure into simple, engaging, human experiences. Delivered by a small, friendly team who genuinely care about their clients and their members.
Human delivery - You’ll always know who you’re working with. The people you meet are the people who design and build - senior, hands-on, and fully accountable.
Real partnerships - We don’t deliver and disappear. We take time to understand your organisation, challenge assumptions, and work as an extension of your team, focused on long-term outcomes, not short-term projects.
Joy in the work – We genuinely enjoy solving problems together. That positivity shows up in how we collaborate, how we communicate, and in the quality of the work we deliver.
Testimonials
“It’s felt more like collaborating with friends than a typical client relationship. They’ve always been attentive to our ideas while also bringing their own expertise and suggestions to the table, which has made a real difference to the end result. Our member portal has been very well received by end users, which is a testament to the quality of their work.” - Graham Ford, IT & Member Experience Manager, LawNet
“Arkom's approach to our development of a CRM is thorough, flexible and friendly. Discovery was forensic, leading to a helpful roadmap and project timeline. Each stage of development has been followed by a presentation to the super users and then detailed amends, building confidence." - Matthew Lowe MBE, Chief Operating Officer, The Forces Pension Society
“I cannot recommend Arkom enough. Highly professional and informative at every stage...They have worked with us for over 4 years, where their knowledge, understanding and customer support is second to none. One of the best companies to do business with!" - Ally Bacon, Association of Paediatric Chartered Physiotherapists