Member engagement is a key membership sector goal. So we have provided a dedicated space on the website that pulls together all related content.

The Memberwise Network is the UK’s leading community for those working in membership. Because of this, we create fantastic best practice guidance. We love helping you do your job well. We run conferences and events in London every year to do just that. Join the Network and you can access all our resources. You can also join our online community, Connect. This will give you the opportunity to meet other membership engagement professionals and share your questions and ideas. Our commitment is to increase your efficiency as well as enhancing your value proposition. We will help you improve your membership retention and engagement rates. Best practice content is generated by the community so it is timely, current, targeted and robust.

So what makes the Network different? Our members tell us it is because we have created a thriving member engagement community. A community that is fully inclusive. We include membership professionals, sector experts, influencers, thought leaders and providers. Although we take our work seriously, we know how to have fun at the same time! We support over 6,500 individuals working in over 2,500 organisations. Many of which are member engagement roles.

20/20 Vision for Member Engagement

2021-01-12T12:21:29+00:00Tuesday, 3 November, 2020|Categories: MemberWise Recognised Supplier, Member Engagement & Retention|Tags: |

2020 has brought many things into sharp focus for many people. Whilst 2020 may have been the year of 20/20 hindsight, let’s focus on how 2020 can provide 20/20 vision for 2021 starting with member engagement. Being needed Many membership organisations have experienced some pretty unique phenomena in 2020 both positive and negative. To [...]

Ultimate Guide to Retaining More Members

2020-12-17T09:36:31+00:00Thursday, 29 October, 2020|Categories: Member Engagement & Retention|

We're pleased to announce the launch of The Ultimate Guide to Retaining More Members – a practical educational guide that provides a clear, robust and structured approach to this critical task. The guide will be of interest to professionals at all levels and career stages responsible for retaining (and recruiting) members and provides practical [...]

Learn how you can speed up your renewals process and create an increased level of member engagement

2021-01-12T13:39:36+00:00Friday, 2 October, 2020|Categories: MemberWise Recognised Supplier, Member Engagement & Retention|Tags: |

In this blog MemberWise Recognised Supplier, Synergy, look at how the print and digital channels work in harmony to speed up the renewals process and increase member retention and engagement. They give an insight into both physical and digital renewal and welcome packs. The results The revised renewals process sped up renewals, reduced the [...]

5 Insightful Social Media Metrics and How Your Membership Organisation Should Use Them

2021-01-12T13:25:05+00:00Tuesday, 8 September, 2020|Categories: MemberWise Recognised Supplier, Member Engagement & Retention|Tags: |

Like many sectors, the world of membership organisations has adopted social media as one of their primary tools in connecting with members, partners, and anyone who may be interested in their services. However, simply implementing well thought out posting schedules is no longer enough to thrive on such competitive platforms. In order to get [...]

3 steps to manage membership renewals after COVID-19

2021-01-12T13:13:03+00:00Friday, 24 July, 2020|Categories: MemberWise Recognised Supplier, Member Engagement & Retention|Tags: |

In MemberWise’s June poll on existing member retention during COVID-19, we saw how different organisations have been impacted by the pandemic. Almost most two-thirds of participants have seen some sort of impact on member retention. For 20% of participants, COVID-19 has had a positive influence on membership! However, almost half of participants at 43%, [...]

How can membership organisations harness the power of messaging?

2021-01-12T13:13:53+00:00Thursday, 23 July, 2020|Categories: MemberWise Recognised Supplier, Member Engagement & Retention|Tags: |

Video conferencing, messaging and workflow collaboration technology has exploded. This accelerated digital transformation of operations and communications is certainly great news for the tech companies. Zoom Communication Inc experienced a massive rise in share price and Microsoft reported that Monthly Active Users (MAUs) of its Teams product spiked by 12 million in one week in March [...]

Nine Actions to Drive Member Retention

2021-01-12T13:04:39+00:00Wednesday, 24 June, 2020|Categories: MemberWise Recognised Supplier, Member Engagement & Retention|Tags: |

Last year’s Memberwise Digital Excellence survey reported that the retention of members was one of the three most important priorities for professional membership organisations. Today, as these organisations work through the pandemic, we believe that member retention is now firmly in the number one spot. It’s crucial to maintaining revenue and will be a [...]

Register for our Free Virtual Summer School (The Ultimate Guide to Retaining More Members)

2020-06-22T17:40:56+01:00Monday, 22 June, 2020|Categories: MemberWise, Member Engagement & Retention|

We are pleased to announce the launch of our first virtual Summer School: a series of online tutorials that will culminate in the publication of our latest, co-curated, best practice resource, The Ultimate Guide to Retaining More Members, plus other supporting content and activities. What’s in it for you? Participants will get to unpack [...]

Successful Direct Mail for Membership Organisations After Lockdown

2021-01-12T13:07:58+00:00Tuesday, 16 June, 2020|Categories: MemberWise Recognised Supplier, Member Engagement & Retention|Tags: |

The months of uncertainty surrounding when the economy might ramp up have undoubtedly been difficult. We have all been waiting for all shops, schools, zoos, gardens and properties to re-open. We are delighted that some membership organisations and charities have continued to use direct mail to connect with their members and supporters. Like many [...]

How can arts and heritage organisations go from giving, to asking?

2021-01-12T13:09:43+00:00Friday, 5 June, 2020|Categories: MemberWise Recognised Supplier, Member Engagement & Retention|Tags: |

In case you haven’t noticed, the world’s turned upside down. Across the membership sector, the ‘new normal’ is forcing many organisations to face up to a precarious new reality – and arts and heritage organisations have been among the hardest hit. A few weeks ago, National Trust for Scotland announced that hundreds of jobs [...]

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