People and volunteer management is important. So we have provided a dedicated space on the website that pulls together all related content.

The Memberwise Network is the UK’s leading community for those working in membership. Because of this, we create fantastic best practice guidance. We love helping you do your job well. We run conferences and events in London every year to do just that. Join the Network and you can access all our resources. You can also join our online community, Connect. This will give you the opportunity to meet other membership people and volunteers and share your questions and ideas. Our commitment is to increase your efficiency as well as enhancing your value proposition. We will help you improve your membership retention and engagement rates. Best practice content is generated by the community so it is timely, current, targeted and robust. People and volunteer management is what we do.

So what makes the Network different? Our members tell us it is because we have created a thriving community. A community that is fully inclusive. We include membership professionals, sector experts, influencers, thought leaders and providers. Although we take our work seriously, we know how to have fun at the same time! We support over 6,500 individuals working in over 2,500 organisations. Many of which are new member acquisition roles.

Who’s doing the mentoring in your membership – and is that actually the problem?

2026-05-21T12:24:31+01:00Thursday, 21 May, 2026|Categories: MemberWise Recognised Supplier, People and Volunteer Management|

Picture the scene. Your mentoring programme is running. Senior members are paired with junior ones. Relationships form, feedback is positive, the admin team reports good uptake. By every visible measure, it’s working. And yet, when you look at your renewal data, the pattern is familiar. Younger members  -  the ones the programme was designed [...]

MemberWise Mentoring Programme: Going from Strength to Strength

2026-05-19T12:35:28+01:00Tuesday, 19 May, 2026|Categories: MemberWise, People and Volunteer Management|

Mentoring is an excellent, focused, and practical way to expand your knowledge, insights, and professional skills. Many membership organisations provide mentoring initiatives for their members because they deliver a clear "win-win-win" outcome: Win 1: Members gain practical support and insights from one another. Win 2: More established members can "give back" by volunteering as [...]

Role made redundant? You are not alone and we can help

2026-04-17T09:54:44+01:00Thursday, 16 April, 2026|Categories: MemberWise, People and Volunteer Management|

Redundancy can feel sudden, unsettling, and deeply personal, but it is not uncommon across the membership and association sector. The reasons may vary in different situations – and it is helpful to understand these but equally you need to concentrate on what you do next. This is a moment to regroup, re‑focus and take [...]

People First: The Power of Human-Centred Leadership in Membership Organisations

2025-06-01T08:45:01+01:00Sunday, 1 June, 2025|Categories: MemberWise Recognised Supplier, People and Volunteer Management|

In the evolving world of membership organisations, effective leadership is no longer about titles or top-down control. Instead, it’s about putting people at the heart of every decision. Human-centred leadership is rapidly emerging as the most effective approach – one that builds trust, fosters engagement, and drives meaningful change. At its core, human-centred leadership [...]

Why Coaching Matters: The Strategic Advantage for CEOs and Membership Leaders

2025-05-27T12:40:30+01:00Tuesday, 27 May, 2025|Categories: MemberWise Recognised Supplier, People and Volunteer Management|

Relational support for senior leaders in complex roles Introduction I’m a partner at TC Group, a top-20 accountancy and advisory firm. Alongside 30 years in leadership, I coach CEOs and senior leaders. I trained at Ashridge (Hult International Business School), one of Europe’s most respected coaching institutions. What the Evidence Shows: Coaching Works Executive [...]

New MemberWise Ambassador for HR

2025-04-16T15:42:27+01:00Wednesday, 16 April, 2025|Categories: MemberWise, People and Volunteer Management|

We are now pleased to announce that we have appointed a new Ambassador in the area of HR – Introducing Amanda Arrowsmith, People & Transformation Director at The Chartered Institute of Personnel and Development(CIPD). Let’s get to know Amanda (and the high profile professional body that she currently works for) who’ll be championing this crucial [...]

Beyond the Badge: Why Mentoring Is a Core Membership Benefit

2025-02-18T10:43:19+00:00Tuesday, 18 February, 2025|Categories: MemberWise Recognised Supplier, People and Volunteer Management|

Professional bodies do more than issue membership certificates; they create communities where knowledge, experience, and career progression are actively supported. A mentoring programme brings this to life, providing structured support that helps members advance in their careers, gain qualifications, and build strong networks. More than just a ‘nice-to-have,’ mentoring is a high-value, low-cost benefit [...]

New MemberWise Ambassador for Mentoring

2024-09-13T13:13:39+01:00Friday, 13 September, 2024|Categories: MemberWise, People and Volunteer Management|

We are now pleased to announce that we have appointed a new Ambassador in the area of Mentoring – Introducing Paul Roberts, Director of Membership at the Royal College of Obstetricians and Gynaecologists. Let’s get to know Paul (and the high profile professional body that he currently works for) who’ll be championing this crucial/developing [...]

The Importance of Good Trustee Recruitment

2024-08-26T13:30:23+01:00Monday, 26 August, 2024|Categories: MemberWise, People and Volunteer Management|

Trustees are a critical part of the governance structure in associations. According to the Charity Commission: “Trustees have overall control of a charity and are responsible for making sure it’s doing what it was set up to do…[they] are the people who lead the charity and decide how it is run.” That is an [...]

Ramping Up Membership (Staff) Recruitment in 2024

2023-12-23T16:38:43+00:00Friday, 22 December, 2023|Categories: MemberWise, People and Volunteer Management|

We have just said farewell to another busy year for our network. Amongst an array of fantastic learning events we continued to support workforce development through our exclusive service, MemberWise Jobs. Continued growth and activity across the sector has driven a strong need to strengthen and develop teams with people who have sector expertise [...]

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