Memberwise Recognised Suppliers have best practice examples to share. So here we present articles written by commercial suppliers to the membership sector.

The Memberwise Network is the UK’s leading community for those working in membership. Because of this, we create fantastic best practice guidance. We love helping you do your job well. We run conferences and events in London which are supported by our memberwise recognised suppliers. Join the Network and you can access all our resources. You can also join our online community, Connect. This will give you the opportunity to meet other membership professionals and share your questions and ideas. Our commitment is to increase your efficiency as well as enhancing your value proposition. We will help you improve your membership retention and engagement rates. Best practice content is generated by the community so it is timely, current, targeted and robust. Our memberwise recognised suppliers also find our content useful.

So what makes the Network different? Our members tell us it is because we have created a thriving community. A community that is fully inclusive. We include membership professionals, sector experts, influencers, thought leaders and providers. Although we take our work seriously, we know how to have fun at the same time! We support over 8,000 individuals working in over 3,000 organisations. We work with more than 170 Recognised Suppliers to provide our resources.

Accountability to Members

2025-07-01T09:45:08+01:00Tuesday, 1 July, 2025|Categories: Membership Leadership & Governance, MemberWise Recognised Supplier|

Membership organisations are built on public trust, stewarded by governing boards and sustained by thousands of individual members, but even the most respected membership bodies are vulnerable to governance failure. When it happens, the results can be dramatic: collapsing reputations, regulatory scrutiny and lost members. In this blog, we look at two examples, a [...]

The UAT paradox: Why perfect specifications still fail users

2025-06-24T19:17:05+01:00Tuesday, 24 June, 2025|Categories: Membership Digital Transformation, MemberWise Recognised Supplier|

After 15 years of implementing software for membership organisations and charities, I've seen a curious phenomenon: projects that tick every specification box but still leave users frustrated. The culprit? We've been solving the wrong problem. I once delivered a membership renewal system that met every single acceptance criterion. Three months post-launch, member complaints doubled. [...]

The Trust Factor: How Transparency Transforms Member Relationships

2025-06-20T09:40:05+01:00Friday, 20 June, 2025|Categories: Member Engagement & Retention, MemberWise Recognised Supplier|

Trust means a lot more to your members than you might think. Loyal members spend 67% more than new members, and they are much more forgiving when things do go wrong every now and then. That is trust in action. However, some membership organisations still prefer working behind closed doors, leaving members to guess [...]

Meeting Net Zero Expectations: How Membership Bodies Drive Supplier Sustainability

2025-06-16T11:33:32+01:00Monday, 16 June, 2025|Categories: MemberWise Recognised Supplier, Project and Change Management|

In today's climate-conscious world, the relationship between membership organisations and their suppliers has evolved far beyond simple procurement decisions. Members increasingly expect their organisations to work with suppliers who share their environmental values, creating a powerful ripple effect that's driving businesses across all sectors toward Net Zero commitments.  The Member-Driven Sustainability Revolution  Membership bodies [...]

Driving Member Engagement with Optimisation

2025-06-11T08:45:50+01:00Wednesday, 11 June, 2025|Categories: Member Engagement & Retention, MemberWise Recognised Supplier|

In today’s digital-first world, member engagement isn’t just a buzzword – it’s the foundation for thriving, resilient membership organisations. That’s why at Cantarus, we’re helping organisations transform their digital journeys with data and optimisation tools. These combined with a CMS platform enables organisations to turn visitors into loyal members, by combining real-time data with [...]

Understanding Subscription Fatigue and Its Causes

2025-06-10T14:08:17+01:00Tuesday, 10 June, 2025|Categories: Member Engagement & Retention, MemberWise Recognised Supplier|

From streaming platforms and meal kits to Spotify and Netflix, monthly recurring payments are piling up. Members already juggling multiple subscriptions may start questioning whether they can justify one more. As a result, associations and membership bodies risk being viewed as just another expense to cut. In the UK, the average annual retention rate [...]

People First: The Power of Human-Centred Leadership in Membership Organisations

2025-06-01T08:45:01+01:00Sunday, 1 June, 2025|Categories: MemberWise Recognised Supplier, People and Volunteer Management|

In the evolving world of membership organisations, effective leadership is no longer about titles or top-down control. Instead, it’s about putting people at the heart of every decision. Human-centred leadership is rapidly emerging as the most effective approach – one that builds trust, fosters engagement, and drives meaningful change. At its core, human-centred leadership [...]

Are Membership Packs Still Relevant in 2025? Absolutely – If Done Right

2025-05-30T16:14:09+01:00Friday, 30 May, 2025|Categories: Member Engagement & Retention, MemberWise Recognised Supplier|

Creating the Perfect Membership Pack in 2025: Engaging, Valuable, and On-Brand Membership packs remain a crucial tool in building engagement, loyalty, and a sense of belonging. Discussions around digital vs physical have been bubbling along for a little while, as you can see from the MemberWise discussion boards. But in a world of digital [...]

The Member Experience Gap: Why Internal Assumptions Often Don’t Match Reality

2025-05-28T10:08:31+01:00Wednesday, 28 May, 2025|Categories: Member Engagement & Retention, MemberWise Recognised Supplier|

Few things are as subjective as member experience. The margin for error can be paper-thin to non-existent. You might be delivering fantastic value, celebrating record renewal rates and shipping off regular newsletters. All is right as rain—or so you think. But what if there’s a gap between your internal assumptions and the reality your [...]

Why Coaching Matters: The Strategic Advantage for CEOs and Membership Leaders

2025-05-27T12:40:30+01:00Tuesday, 27 May, 2025|Categories: MemberWise Recognised Supplier, People and Volunteer Management|

Relational support for senior leaders in complex roles Introduction I’m a partner at TC Group, a top-20 accountancy and advisory firm. Alongside 30 years in leadership, I coach CEOs and senior leaders. I trained at Ashridge (Hult International Business School), one of Europe’s most respected coaching institutions. What the Evidence Shows: Coaching Works Executive [...]

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