Cantarus is a multi-award winning full service digital agency with a strong focus on solutions in the membership sector. We’ve partnered with organisations of all shapes and sizes around the globe to deliver outstanding solutions across the entire digital ecosystem – from websites to apps, strategy to brand, we thrive on partnerships with companies that share our drive for innovation.
We have a deep expertise and an outstanding client portfolio in the membership sector. Our full-service digital offering empowers membership organisations to drive member numbers, deepen relationships with existing members and support financial and operational performance. Our highly innovative MemConnect app platform specialises in increasing and improving member engagement and enables membership organisations to deliver truly fantastic mobile experiences and drive exceptional results. MemConnect delivers the best results possible across all things digital; from defining the value-offering of your app, creating a bespoke design for your brand, implementing and delivering across multiple platforms, MemConnect projects are instilled with our extensive experience in building great software.
We work with some of the most prestigious clients within the membership sector, including the Institute of Directors, Royal Pharmaceutical Society and Chartered Institute of Logistics and Transport. Our solutions focus on the member experience (MX). We use advanced personalisation strategies, integration with other systems and leading CMS systems to tailor the value proposition to members depending on a variety of their characteristics.
Outside membership, our clients include retail giants WH Smith and Sports Direct and worldwide payment processor, Worldpay. Our team is therefore able to leverage a commercial skillset that is of increasing value to membership organisations, with a focus on staying relevant and achieving growth in a highly competitive sector. Most importantly, our clients genuinely enjoy working with us. We use the Net Promoter Score – an index ranging from -100 to 100 that measures how likely you are to recommend our services. Twice a year we ask our clients if they’d do just that, and we’re extremely proud to share our most recent NPS score of +88 as of Q4 2018 – an extremely high result for our industry. This stems from our deep investment in our dedicated Customer Success Team which continually drives quality and satisfaction across our client-base.
We operate our own purpose-built cloud hosting platform across two UK datacentres, offering outstanding levels of performance, reliability and security. All our hosting solutions are proven to meet the demanding requirements associated with hosting business-critical systems for some of the membership sector’s biggest names.
When you’re ready to discuss your next digital adventure, we’ll be ready and waiting.
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