It goes without saying that digital platforms are rapidly evolving. Many of us remember our early websites and may cringe at how they compare to today's versions. With the rise of mobile use, responsive design, and evolving web technologies, organisations must now keep their platforms modern and secure. However, this pace of change also [...]
It’s no secret—protecting and securing data is critical for all businesses, whether you're a small membership organisation or a large trade association, and this includes safeguarding your members' information. With cyber threats becoming increasingly sophisticated, many organisations are now turning to Security by Design (SbD) as a core part of their software development strategy. [...]
Engaging with members is essential for promoting loyalty and long-term relationships. A well-defined content strategy will allow your organisation to deliver personalised and consistent messaging that speaks directly to your members. This article will walk you through the steps to develop, maintain and continuously optimise a Content Strategy that drives meaningful member engagement. 1. [...]
Ever caught yourself saying "skibidi dob dob" and then realising, wait, that's not even a thing? Or perhaps you've come across terms like "yeet," "finsta," or "no cap," and felt a wave of confusion? You're not alone! Language evolves rapidly, and keeping up with the latest slang can feel like chasing a TikTok trend. [...]
Introduction With the technological advances of recent times, Membership organisations face a set of new challenges but also opportunities when it comes to engaging with their members. Whether it’s a professional association, a non-for-profit, or a community-driven group, understanding member needs and designing personalised experiences can significantly enhance engagement and satisfaction. A Digital Strategy [...]
Overview Membership organisations possess a wealth of data that can fuel growth and enhance member satisfaction. However, simply collecting information isn't enough. The true value lies in transforming this data into actionable insights. This blog post explores how organisations can leverage analytics to drive membership growth, improve experiences, and create personalised strategies that boost [...]
We are now pleased to announce that we have appointed a new Ambassador in the area of Community – Introducing Kayleigh Mapstone, Head of Membership and Projects at British Mensa. Let’s get to know Kayleigh (and the high profile professional body that she currently works for) who’ll be championing this crucial/developing area of activity… [...]
We are now pleased to announce that we have appointed a new Ambassador in the area of Mentoring – Introducing Paul Roberts, Director of Membership at the Royal College of Obstetricians and Gynaecologists. Let’s get to know Paul (and the high profile professional body that he currently works for) who’ll be championing this crucial/developing [...]
Ask a question : Knock, knock AI Virtual Assistant : Whose there? Ask a question : Aldo AI Virtual Assistant : Aldo anything for you ….. Conversational search, or ‘ask a question’, transforms search into a more natural and interactive experience thanks to AI. Instead of relying on keywords, users can ask questions in [...]
Interview with: Wendy Eley, Group Operations Director, Civil Service Sports Council (CSSC) Chair of the “Membership Strategy & Engagement” stream As we gear up for Membership Excellence 2024, we’re thrilled to have Wendy Eley, Group Operations Director at Civil Service Sports Council (CSSC) on board as Chair of the "Membership Strategy & Engagement" stream. [...]
