Hey there, fellow digital enthusiasts! As we gear up for another exciting conference at Digital Excellence, we wanted to take a moment to share some insights into our experiences while working with multiple membership organisations and how we assist them with their communications. For those who don't know us yet, we have been regulars [...]
In the ever-changing world of technology, many Membership Organisations become reliant on “legacy applications”, which are built on outdated technology and struggle to keep up with modern demands. This can severely hamper a Membership Organisation’s ability to grow and effectively engage with their members. In this article, we’ll explore the challenges of legacy applications, [...]
LinkedIn is full of how to start your Artificial Intelligence (AI) journey but, as with many hype-cycle technology events, a few experienced heads just say - ‘walk don’t run!’ Everywhere you look at the moment AI is part of our daily news and if you listen to the posts, you need to be thinking [...]
For membership organisations providing professional certifications to their members, leveraging credentials, certification programs, and Continuing Professional Development (CPD) presents a valuable opportunity to elevate what they offer. In today's landscape, integrating modern learning technology is critical to enhancing certification programs effectively. A robust certification program serves as a conduit for organisations to impart essential [...]
Member satisfaction is essential for successful membership organisations. Understanding and meeting member needs is crucial for long-term growth and sustainability. Which is exactly why feedback loops are one of the most effective strategies for gaining valuable insights into member preferences. In this post, we'll explore how membership organisations can rely on feedback loops to [...]
Member portals can be a game changer. Simply put, a portal is a web interface requiring sign-up that can act as a central hub to access features such as self service account management and member services and benefits. They provide all manner of new opportunities both internally and externally, and today we’ll be taking [...]
Everyone knows Netflix. This entertainment mammoth has wowed millions of people with the most engaging and professional content. As a side note, have you binge-watched their new TV show "3 Body Problem"? If not, you should! This streaming service can take its toll in a variety of ways, even in the most unexpected ones. [...]
Engaging a web development agency is one of the crucial steps that membership organisations that are looking to customise or enhance their digital presence have to undertake. However, the success of such collaborations depends not only on the agency's expertise but also on how effectively you work with them. In this article, we highlight [...]
Membership organisations encounter numerous challenges in striving to deliver optimal user experience across a diverse range of individuals and groups. Striking the right balance involves delivering content and experiences that foster a sense of belonging among members, while also catering to the varied needs and preferences of each individual. Effective personalisation of content, based [...]
1. Please can you tell us a bit about your association and your role there? IOSH (the Institution of Occupational Safety and Health) is the Chartered professional body and charity with over 50,000 safety and health professionals worldwide. Put simply, IOSH believes that everyone should be safe from harm at their place of work. [...]
