Digital transformation is a key goal for membership organisations. So we have provided a dedicated space on the website that pulls together all related content.

The Memberwise Network is the UK’s leading community for those working in membership. Because of this, we create fantastic best practice guidance. We love helping you do your job well. We run conferences and events in London every year to do just that. Join the Network and you can access all our resources. You can also join our online community, Connect. This will give you the opportunity to meet other membership professionals and share your questions and ideas on digital transformation. Our commitment is to increase your efficiency as well as enhancing your value proposition. We will help you improve your membership retention and engagement rates. Best practice content is generated by the community so it is timely, current, targeted and robust.

So what makes the Network different? Our members tell us it is because we have created a thriving community. A community that is fully inclusive. We include membership professionals, sector experts, influencers, thought leaders and providers. Although we take our work seriously, we know how to have fun at the same time! We support over 6,500 individuals working in over 2,500 organisations. Many of which are digital transformation roles.

Make the rapid digital changes today work for you now and into the future

2021-01-12T12:38:50+00:00Wednesday, 15 April, 2020|Categories: MemberWise Recognised Supplier, Membership Digital Transformation|Tags: |

By Guest Blogger: Ben Sturt, Managing Director Chrysalis Digital As social distancing and working from home extends, digital interaction becomes more and more important. Now that we have a few weeks of working from home and there are a vast amount of out there and great tools to help us, we need to make sure [...]

Defining your Technical Approach to Digital Transformation – Customised or Configured?

2021-01-12T12:29:19+00:00Monday, 2 March, 2020|Categories: MemberWise Recognised Supplier, Membership Digital Transformation|Tags: |

By Guest Blogger: Andrew Vance, Commercial Director Wattle Undergoing digital transformation is a huge undertaking for any membership organisation. Adaptations are required at every level to truly realise the benefit of consolidated systems.  However, with a documented average ROI of 17% according to a recent Avanade report, digitalisation is an investment that can truly reap [...]

Beginning your digital transformation

2020-02-14T14:17:59+00:00Friday, 10 January, 2020|Categories: MemberWise Recognised Supplier, Membership Digital Transformation|

By Guest Blogger: Ben Sturt, Managing Director Chrysalis Digital Increasing member engagement and challenges with CRM systems have been stated amongst the top challenges for the last three years for membership organisations (stated in the Memberwise digital excellence survey 2019).  >40% think they have inadequate integration between web and CRM, that’s 4% higher than last year [...]

Digital or Dead

2020-02-14T14:20:59+00:00Tuesday, 26 November, 2019|Categories: MemberWise Recognised Supplier, Membership Digital Transformation|

By Guest Blogger: Ben Sturt, Managing Director Chrysalis Digital Becoming more digitally focused as your members’ demands evolve can be fairly straight forward, as long as you keep a few key things in mind. Asking the right questions within your organisation and not being blinded with the latest technology can ensure that you constantly move [...]

Best Practice Seminar

2020-02-14T14:21:46+00:00Wednesday, 13 November, 2019|Categories: MemberWise Recognised Supplier, Membership Digital Transformation|

By Guest Blogger: Tabby Duff, Digital Marketing Executive Cantarus   Digital Transformation is Nonsense and Your Members Don’t Care Last week myself, Tom, Mark, and Mike joined Rich Gott, Founder & Chair of MemberWise to deliver a seminar titled, ‘Digital Transformation is Nonsense and Your Members Don’t Care.’ Each year we deliver two seminars with [...]

Digital Leaders within Membership: The Inside Story

2020-02-14T11:18:24+00:00Wednesday, 2 October, 2019|Categories: Member Data, Membership Digital Transformation, MemberWise|Tags: , , , , , , |

In the lead up to this year’s national membership focused digital conference, Digital Excellence 2019, we interview a selection of Digital Leaders who have achieved ground breaking online member focused results and will share their inspirational online success stories. Digital Leaders represent leading membership bodies including The National Trust, NAHT, RIBA, Royal Pharmaceutical Society, [...]

Digital Transformation: getting the focus right

2020-02-18T13:33:13+00:00Friday, 19 July, 2019|Categories: MemberWise Recognised Supplier, Membership Digital Transformation|

By Guest Blogger: Melissa Wiggins, Head of Client Strategy NetXtra   The phrase ‘digital transformation’ can mean different things to different organisations, and it can encompass a whole host of projects with digital considerations. Our perspective is that ‘Digital Transformation’ is the process through which organisations analyse, decide, plan and deliver change using supporting technology. [...]

Reflecting on YHA Journey to Simplified Membership Success

2020-02-07T12:03:28+00:00Friday, 28 June, 2019|Categories: Opinion Piece, Member Data, Member Engagement & Retention, Membership Digital Transformation|Tags: , , |

Author: Jon Smith, Head of Digital, YHA (England and Wales) About 18 months ago, I gave a talk at the annual MemberWise Digital Excellence conference in London. I spoke about plans for YHA England & Wales to simplify its old, outdated and complex membership scheme in a bid to remain relevant to today’s customers, guests [...]

Websites shouldn’t play second fiddle to CRM

2020-10-29T09:53:51+00:00Thursday, 18 April, 2019|Categories: MemberWise Recognised Supplier, Membership Digital Transformation|

By Guest Blogger: Ben Sturt, Managing Director Chrysalis Digital CRM discussions have always led the way in conversations related to improving member engagement, but are we forgetting about the importance of your website?  Digital savvy members are demanding more and more, they want to feel individual, they are more time poor and expect you to [...]

Using artificial intelligence to retain members

2021-06-11T13:54:16+01:00Tuesday, 20 November, 2018|Categories: MemberWise Recognised Supplier, Membership Digital Transformation|

By Guest Blogger: Adam Legge, Director of Development Silverbear Imagine if you could predict when – and why – your membership was about to decline. Suppose you could gain insight that enabled you to know who, by age, gender or even by name, was about to ‘drop off’ and be able to do something to stop [...]

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