As you’d expect change doesn’t come easy to any organisation. If you are planning on implementing a new CRM or other digital technologies that forces you to change the way the organisation, individuals and teams operate, then expect some internal push back and barriers to emerge. Depending on the degrees of push back, who [...]
The world has changed… And I don’t think it’ll ever go back to exactly the way it was before COVID-19, with people embracing new ways of working, socialising and living. A great example for this is an event we were planning with Microsoft recently and had to cancel. Rather than just waiting for lockdown [...]
The MemberWise ‘Harnessing the Web’ Research Report 2015' highlighted some of the key challenges facing membership organisations and associations as they continue to invest in technology change and integrate digital with back office functions whilst delivering products and services members want, for the lowest possible cost. It’s hardly any wonder that the pace of change [...]
Over the past decade I've worked for a number of leading associations in a variety of senior management roles. Many were good places to work; some weren't so; but only a couple were what I would genuinely class as 'great'. This got me thinking - What if I could capture what I believe truly makes [...]
