retention

HMRC List 3: Potential Tax Relief of Up to 40% for Your Members
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HMRC List 3: Potential Tax Relief of Up to 40% for Your Members

MemberWise, Membership Finance, Membership Strategy

HMRC List 3: Potential Tax Relief of Up to 40% for Your Members

Richard Gott2020-02-07T09:47:58+00:00Thursday, 27 June, 2019|Categories: MemberWise, Membership Finance, Membership Strategy|Tags: finance, hmrc, list 3, membership, recruitment, retention, tax relief|

In this article we provide a guidance not on how professional membership bodies can enable members to gain up to 40% off their annual membership subscription fee via tax relief approval (via inclusion on the HMRC List 3). In real terms you could provide your members with this discount (indirectly via inclusion), however continue [...]

Net Promoter Score: A Defence (well, sort of)
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Net Promoter Score: A Defence (well, sort of)

Opinion Piece, Member Engagement & Retention, Member Value, Membership Strategy

Net Promoter Score: A Defence (well, sort of)

Richard Moorhouse2020-02-07T12:08:02+00:00Thursday, 29 November, 2018|Categories: Opinion Piece, Member Engagement & Retention, Member Value, Membership Strategy|Tags: member retention, membership, retention, strategy|

By Guest Blogger: Sarah Corney, Head of Customer Experience Chartered Institute of Personnel and Development Back in October I was invited to speak at the #CXDay in Birmingham on a panel of industry experts and CX-er’s ‘at the coal face’ (so to speak). (I was definitely in the ‘coal face’ camp!) I was talking about [...]