Membership organisations and associations play a crucial role in developing communities within their respective industries. However, some people may walk away without positive experiences. In some cases, individuals find themselves dissatisfied or disengaged after a poor experience, leading them to reassess their memberships. Today, we’ll explore some of the key causes of poor membership [...]
As membership organisations embrace digital, and the positive impact this can have on their business, there are various challenges to overcome. Building a new site or updating an existing one comes with huge benefits to your organisation, but ensuring the project runs smoothly and ultimately delivers isn’t always as easy as it should be. [...]
Have you ever fallen into the trap of thinking a task would be quick and straightforward, only to find it spiralling in scale and scope? In event management, this is venue-sourcing to a ‘T’. Many professionals get caught out by the extensive time and effort needed to find the right venue. On the surface, [...]
Technology is an important part of how membership organisations and associations work. It can simplify membership management and improve member engagement through personalised experiences. In this article, we’ll be discussing how toxic technology is holding back membership organisations. What is Legacy Technology? Technology that isn’t fit for purpose, is non-compliant, hard to integrate with, [...]
The MemberWise Digital Excellence Report was published in October this year and gave a unique snapshot of the current and emerging digital trends in the sector. As a technology partner to several membership bodies, we love taking a dive into the industry and finding out what makes membership professionals tick and what is holding [...]
In today's digital world, membership organisations must provide reliable, fast, and secure online services to meet member expectations. Your website, membership management, CRM, analytics, and e-learning platforms must be resilient, scalable, and always available. Building and managing your own infrastructure requires large upfront investments, ongoing maintenance, hardware procurement and upgrades. You can avoid these [...]
Membership organisations today are focusing on retaining and encouraging existing members while simultaneously aiming for growth and acquiring new members. The objective is to strike a balance between maintaining a strong core of engaged members who share the organisation's values and mission, while actively expanding the membership base. This dual approach is driven by [...]
MemberWise has published its latest Digital Excellence Report 2023/24 (DigX 23/24) detailing the membership and association sector's progress in developing focused strategies for digital tools and services. The report is based on an industry-wide survey conducted by MemberWise in summer 2023 which received 807 responses from membership professionals working in over 600 organisations. A [...]
The world is becoming an increasingly complex place. Businesses must meet "modern consumer" needs or risk falling behind. But, “What does the modern consumer want?" The simple answer is memorable experiences. To create a memorable member experience, membership organisations and associations must go beyond the face value of membership to provide a unique member [...]
Creating an engaging and rewarding user experience is critical in a world increasingly dominated by digital interactions. This is especially true for membership websites looking to maintain and grow their user base. One method that has gained traction in recent years is "gamification." Gamification uses game-like elements and principles in non-game contexts to motivate [...]
