Membership is a huge subject area. So we have provided a dedicated space on the website that pulls together all related content from the Memberwise Team.

The Memberwise Network is the UK’s leading community for those working in membership. Because of this, we create fantastic best practice guidance. We love helping you do your job well. We run conferences and events in London every year to do just that. Join the Network and you can access all our resources. You can also join our online community, Connect. This will give you the opportunity to meet other international membership professionals and share your questions and ideas. Our commitment is to increase your efficiency as well as enhancing your value proposition. We will help you improve your membership retention and engagement rates. Best practice content is generated by the community so it is timely, current, targeted and robust.

So what makes the Network different? Our members tell us it is because we have created a thriving international community. A community that is fully inclusive. We include membership professionals, sector experts, influencers, thought leaders and providers. Although we take our work seriously, we know how to have fun at the same time! We support over 6,500 individuals working in over 2,500 organisations. Many of which are international.

Successful member engagement – lessons learned

2025-11-19T11:21:20+00:00Wednesday, 19 November, 2025|Categories: Member Engagement & Retention, MemberWise, MemberWise Recognised Supplier|

The best thing about joining the ILM from a personal and professional perspective was that I had a blank slate and the existing team were incredibly open to ideas. Prior to creating my role, the ILM primarily viewed subscriptions and renewals as the core element of the membership activity, so they really wanted someone [...]

Introducing our new MemberWise Ambassador (PR & Communications)

2025-11-18T09:54:31+00:00Monday, 17 November, 2025|Categories: MemberWise|

Over the coming weeks we will announce our new MemberWise Ambassadors who will champion their particular area of expertise. Introducing MemberWise Ambassador (Public Relations and Communications), Gemma Rickard, Head of Marketing, Membership & Digital at the Society of Local Council Clerks (SLCC). We get to know Gemma... SLCC is the professional body for local [...]

Why Two-Way Communication Is the Key to Stronger Member Relationships

2025-11-17T10:19:06+00:00Saturday, 15 November, 2025|Categories: Member Engagement & Retention, MemberWise, MemberWise Recognised Supplier|

For many membership organisations, communication has long followed a familiar pattern: updates go out, renewals come in, and engagement is measured through open rates, click-throughs or event attendance. But members today expect much more. They want to feel heard, valued and understood, not just as recipients of information, but as part of an ongoing [...]

Introducing our new MemberWise Ambassador (Digital Transformation)

2025-11-07T12:58:50+00:00Friday, 7 November, 2025|Categories: MemberWise|

Over the coming weeks we will announce our new MemberWise Ambassadors who will champion their particular area of expertise. Introducing MemberWise Ambassador (Digital Transformation), Matt Strain, Assistant Director, Digital Platforms & Change at the Chartered Institute of Securities and Investments (CISI). We get to know Matt... With over 53,000 members across 131 countries (32,000 [...]

Could you be our next MemberWise Ambassador? We explore what’s in it for you!

2025-08-14T15:08:31+01:00Wednesday, 13 August, 2025|Categories: MemberWise|

The MemberWise Network is the leading free best practice network for membership and association professionals in the UK/EU. This year we embark on an ambitious programme to tool up the sector in response to the requirement to grow. Here is where we start. We wholeheartedly believe that common roles within Membership Organisations and Associations [...]

TechSmart 2025: Interview with speaker Anne Godfrey, CEO, GS1 UK

2025-06-17T09:18:03+01:00Tuesday, 17 June, 2025|Categories: MemberWise|

GS1 UK is excelling in digital — what’s been the key to that success, and how will you bring those lessons to the TechSmart 2025 audience? I think there are several reasons GS1 UK is excelling in digital. Firstly, the nature of our organisation. We are a data business that has always supported our [...]

TechSmart 2025 – A Different Kind of Digital Event for the Membership and Association Sector

2025-05-27T18:31:40+01:00Wednesday, 21 May, 2025|Categories: MemberWise|

At the MemberWise Digital Excellence 2025 conference & Exhibition, we dug deep into how digital can help deliver better membership outcomes. From smarter engagement to stronger retention, we explored what’s possible when digital is done well. But something important stood out — the sector isn’t short on ambition, it’s short on implementation. We heard [...]

New MemberWise Ambassador for HR

2025-04-16T15:42:27+01:00Wednesday, 16 April, 2025|Categories: MemberWise, People and Volunteer Management|

We are now pleased to announce that we have appointed a new Ambassador in the area of HR – Introducing Amanda Arrowsmith, People & Transformation Director at The Chartered Institute of Personnel and Development(CIPD). Let’s get to know Amanda (and the high profile professional body that she currently works for) who’ll be championing this crucial [...]

Digital Excellence Conference & Exhibition, 15thMay, 2025 – Interview with Chair of the Digital Strategy, Planning & Delivery Stream

2025-04-15T09:21:19+01:00Tuesday, 15 April, 2025|Categories: Membership Digital Transformation, MemberWise|

1. Please can you tell us a bit about your association and your role there? I’m the Executive Director at British Mensa, where I’ve been leading a real shift in how we think about the future of the society. Over the past few years, we’ve focused heavily on modernisation—whether that’s improving member engagement, embracing [...]

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