By Guest Blogger: Marc Thevenin International Business Development Manager at EUDONET One of the most common mistakes I have been encountering for the past 25 years working with membership organisations on CRM projects is the inclination of certain managers to underestimate the crucial step of building a clear requirements list. Although this needs to be [...]
By Guest Blogger: Rosemary Cooper-Clark, Chief Executive, C C Consulting Ltd In June, MemberWise and highflyingdivas organised an evening for female leaders in the membership sector, which was kindly hosted by Melanie Stancliffe, Partner at Irwin Mitchell and supported by Abby Wright-Parkes of Optimist Consulting. Key speakers were Helen Stokes-Lampard, Chair of RCGP and Jane [...]
Guest blog by: Paul Dawson-Hart, Member360 In less than a year it will be the responsibility of Membership Organisations to ensure personal data is secured in accordance with the GDPR regulation and that any 3rd party processors are vetted to ensure the same. But what does this mean? What is a processor and how might [...]
Guest blog by: Paul Dawson-Hart, Member360 My first ‘eye opening’ GDPR experience was sitting in a room studying for GDPR exams with a mix of Information Governance/InfoSec consultants, multi-national aerospace, defence, IT and pharma organisations as well as a guy from GCHQ who said he worked at Matalan. As the sole membership sector representative I [...]
Think of Members as Consumers and Harness Your Member Data, says Jenny Parsons, COO, ProTech – the second in a two-part series, the first blog can be found here Is your member data an untapped asset? Why aren’t membership organisations and associations taking the same approach? Why don’t they analyse the data they hold on [...]
Think of Members as Consumers and Harness Your Member Data, says Jenny Parsons, COO, ProTech – the first in a two-part series of guest blogs. The number one key goal for membership organisations and associations, revealed in the Digital Excellence Summary Report 2017 from MemberWise is to increase member engagement. Increasing member engagement [...]
I regularly receive queries from membership organisations and associations regarding data protection. It can be a rather 'dry' topic (if I am honest) but it is definately something we must all take seriously; but what about our providers? "Data Breach" - There's two words that send shivers down my spine as a membership professional and [...]
By Guest Blogger: Rosemary Cooper-Clark, Chief Executive, C C Consulting Ltd Many membership organisations recommend that their members undertake CPD (Continuing professional development) hours as part of their professional development. For example, the Institute of Directors recommends 30 hours annually. Whether it is a recommendation or a mandatory requirement, membership organisations across different sectors recognise [...]
Guest Blog by: - Amanda Rosewarne, Director - CPD Standards Office (CPDSO) “Just like paths in a forest, you lose the connections you don’t use.” Neuroscientist and Author, David Eaglman The CPD Standards Office has become increasingly interested in neuroscience and behaviour change and has started to focus some of their research on CPD [...]
Guest Blog by: Jenny Parsons (McTiernan) COO, ProTech Do you think of ‘big’ data as only being important to those ‘big’ enterprises operating outside of the NFP sector and who are daily inundated with huge amounts of data? If the answer is yes, you are missing a trick! If you are a NFP/Association that [...]
