membership Archives - Page 3 of 7

Introducing The CPD Intelligence Community
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Introducing The CPD Intelligence Community

Member CPD/Learning, MemberWise

Introducing The CPD Intelligence Community

Richard Gott2020-02-07T09:50:28+00:00Thursday, 28 March, 2019|Categories: Member CPD/Learning, MemberWise|Tags: community, connect, CPD, membership|

We’re pleased to announce the launch of an exciting new (pilot) online community for CPD/learning professionals working within membership organisations and associations. Introducing the CPD Intelligence Community... A free online professional community exclusively for professionals (at all career levels/stages) who are responsible for planning, delivering, reviewing and/or measuring continuing professional development (including learning/eLearning, qualifications and [...]

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We’re ‘Members’ not ‘Customers’! CX and Professional Bodies Part 2
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We’re ‘Members’ not ‘Customers’! CX and Professional Bodies Part 2

Opinion Piece, Member Engagement & Retention, Member Value, Membership Strategy

We’re ‘Members’ not ‘Customers’! CX and Professional Bodies Part 2

Richard Moorhouse2021-06-11T13:55:03+01:00Thursday, 28 March, 2019|Categories: Opinion Piece, Member Engagement & Retention, Member Value, Membership Strategy|Tags: customer service, member experience, member value, membership, MVP, strategy|

By Guest Blogger: Sarah Corney, Head of Customer Experience Chartered Institute of Personnel and Development ‘We’re members, not customers!’ I remember being slightly taken aback by this objection from the CIPD’s Council* as I talked them through our early plans for customer experience (CX) at the Institute. Why had I seemingly caused offence by using [...]

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We’re ‘Members’ not ‘Customers’! CX and Professional Bodies Part 1
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We’re ‘Members’ not ‘Customers’! CX and Professional Bodies Part 1

Opinion Piece, Member Engagement & Retention, Member Value, Membership Strategy

We’re ‘Members’ not ‘Customers’! CX and Professional Bodies Part 1

Richard Moorhouse2021-06-11T13:55:01+01:00Wednesday, 13 March, 2019|Categories: Opinion Piece, Member Engagement & Retention, Member Value, Membership Strategy|Tags: customer service, member experience, member value, membership|

By Guest Blogger: Sarah Corney, Head of Customer Experience Chartered Institute of Personnel and Development ‘We’re members, not customers!’ I remember being slightly taken aback by this objection from the CIPD’s Council* as I talked them through our early plans for customer experience (CX) at the Institute. Why had I seemingly caused offence by using [...]

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How We Change Membership Focused Conference Perceptions, Expectations & Experiences
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How We Change Membership Focused Conference Perceptions, Expectations & Experiences

Membership Strategy, MemberWise

How We Change Membership Focused Conference Perceptions, Expectations & Experiences

Richard Gott2020-02-07T09:52:26+00:00Tuesday, 26 February, 2019|Categories: Membership Strategy, MemberWise|Tags: conference, membership, memx19|

Written by: Richard Gott, MemberWise Network Chair It’s very easy for me to say to you: ‘come to our next conference, MEMX 2019, it’s going to be the biggest and best ever’! If you haven’t been to a MemberWise Conference you will probably think: ‘well he would say that wouldn’t he - as the [...]

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Political Parties: What can we learn from them?
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Political Parties: What can we learn from them?

MemberWise, Member Engagement & Retention, Member Value, Membership Strategy, New Member Acquisition/Recruitment

Political Parties: What can we learn from them?

Richard Moorhouse2020-02-07T09:54:23+00:00Monday, 25 February, 2019|Categories: MemberWise, Member Engagement & Retention, Member Value, Membership Strategy, New Member Acquisition/Recruitment|Tags: lessons, membership, political parties, segments, strategy|

By Kerrie Fuller Associate Director of Engagement MemberWise Network Membership of political parties has been in steady decline since its peak in the early 1950s. As a (overdue) response to this, in 2018, three academics were funded to research key trends and issues with political party membership. Here are the top 5 lessons we can [...]

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Getting Your Membership Career Sorted
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Getting Your Membership Career Sorted

MemberWise, Membership Strategy

Getting Your Membership Career Sorted

Richard Moorhouse2020-02-07T09:55:06+00:00Tuesday, 15 January, 2019|Categories: MemberWise, Membership Strategy|Tags: career, coaching, connect, CPD, goals, learning, membership, mentoring, new year|

By Kerrie Fuller Associate Director of Engagement MemberWise Network January is a great time to create your goals for the year when it comes to your work and career. Here are the top ten ideas on how to manage your membership career effectively this year: 1) Look for opportunities in your current role Think about [...]

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The 100 Largest UK Membership Bodies (INFLUENCE 100 LIST)
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The 100 Largest UK Membership Bodies (INFLUENCE 100 LIST)

MemberWise, Membership Strategy

The 100 Largest UK Membership Bodies (INFLUENCE 100 LIST)

Richard Gott2025-06-25T14:26:55+01:00Tuesday, 15 January, 2019|Categories: MemberWise, Membership Strategy|Tags: influence 100, membership|

- By Richard Gott / MemberWise Network Founder & Chair- Membership Sector Influencer & Thought LeaderThe MemberWise Network represents over 8,000 professionals employed by 2,500 leading membership organisations and associations in the UK, European Union (EU) and beyond. We proudly host the official list of the largest and most influential membership organisations in the UK.The [...]

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Net Promoter Score: A Defence (well, sort of)
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Net Promoter Score: A Defence (well, sort of)

Opinion Piece, Member Engagement & Retention, Member Value, Membership Strategy

Net Promoter Score: A Defence (well, sort of)

Richard Moorhouse2020-02-07T12:08:02+00:00Thursday, 29 November, 2018|Categories: Opinion Piece, Member Engagement & Retention, Member Value, Membership Strategy|Tags: member retention, membership, retention, strategy|

By Guest Blogger: Sarah Corney, Head of Customer Experience Chartered Institute of Personnel and Development Back in October I was invited to speak at the #CXDay in Birmingham on a panel of industry experts and CX-er’s ‘at the coal face’ (so to speak). (I was definitely in the ‘coal face’ camp!) I was talking about [...]

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Free Resource: Suite of Member Facing Job Description Templates
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Free Resource: Suite of Member Facing Job Description Templates

MemberWise, People and Volunteer Management

Free Resource: Suite of Member Facing Job Description Templates

Richard Gott2020-02-14T11:22:41+00:00Monday, 26 November, 2018|Categories: MemberWise, People and Volunteer Management|Tags: connect, HR, job description template, membership, staff, templates|

It is critical for membership organisations and associations to attract the right candidates for new and existing member facing roles. It is important we: a) Ensure Job Descriptions are clear, concise and accurately communicate the requirements of the role b) Contain a person specification that will effectively communicate the knowledge, experience and capabilities required c) [...]

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Introducing the UK’s 10 Largest Professional Bodies
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Introducing the UK’s 10 Largest Professional Bodies

MemberWise, Membership Strategy

Introducing the UK’s 10 Largest Professional Bodies

Richard Gott2025-05-29T08:35:52+01:00Thursday, 6 September, 2018|Categories: MemberWise, Membership Strategy|Tags: influence100, membership, professional, segments|

Each year as part of the Influence 100 List of the largest and most influential membership bodies in the UK we publish a list of the 10 largest and most influential professional bodies in the UK. The list can be found below with comparative figures from the previous year. Notable changes: The Chartered Insurance [...]

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