Introducing The CPD Intelligence Community

2020-02-07T09:50:28+00:00Thursday, 28 March, 2019|Categories: Member CPD/Learning, MemberWise|Tags: , , , |

We’re pleased to announce the launch of an exciting new (pilot) online community for CPD/learning professionals working within membership organisations and associations. Introducing the CPD Intelligence Community... A free online professional community exclusively for professionals (at all career levels/stages) who are responsible for planning, delivering, reviewing and/or measuring continuing professional development (including learning/eLearning, qualifications and [...]

We’re ‘Members’ not ‘Customers’! CX and Professional Bodies Part 2

2021-06-11T13:55:03+01:00Thursday, 28 March, 2019|Categories: Member Engagement & Retention, Member Value, Membership Strategy, Opinion Piece|Tags: , , , , , |

By Guest Blogger: Sarah Corney, Head of Customer Experience Chartered Institute of Personnel and Development ‘We’re members, not customers!’ I remember being slightly taken aback by this objection from the CIPD’s Council* as I talked them through our early plans for customer experience (CX) at the Institute. Why had I seemingly caused offence by using [...]

We’re ‘Members’ not ‘Customers’! CX and Professional Bodies Part 1

2021-06-11T13:55:01+01:00Wednesday, 13 March, 2019|Categories: Member Engagement & Retention, Member Value, Membership Strategy, Opinion Piece|Tags: , , , |

By Guest Blogger: Sarah Corney, Head of Customer Experience Chartered Institute of Personnel and Development ‘We’re members, not customers!’ I remember being slightly taken aback by this objection from the CIPD’s Council* as I talked them through our early plans for customer experience (CX) at the Institute. Why had I seemingly caused offence by using [...]

How We Change Membership Focused Conference Perceptions, Expectations & Experiences

2020-02-07T09:52:26+00:00Tuesday, 26 February, 2019|Categories: Membership Strategy, MemberWise|Tags: , , |

  Written by: Richard Gott, MemberWise Network Chair It’s very easy for me to say to you: ‘come to our next conference, MEMX 2019, it’s going to be the biggest and best ever’! If you haven’t been to a MemberWise Conference you will probably think: ‘well he would say that wouldn’t he - as the [...]

Political Parties: What can we learn from them?

2020-02-07T09:54:23+00:00Monday, 25 February, 2019|Categories: Member Engagement & Retention, Member Value, Membership Strategy, MemberWise, New Member Acquisition/Recruitment|Tags: , , , , |

By Kerrie Fuller Associate Director of Engagement MemberWise Network Membership of political parties has been in steady decline since its peak in the early 1950s. As a (overdue) response to this, in 2018, three academics were funded to research key trends and issues with political party membership. Here are the top 5 lessons we can [...]

Getting Your Membership Career Sorted

2020-02-07T09:55:06+00:00Tuesday, 15 January, 2019|Categories: Membership Strategy, MemberWise|Tags: , , , , , , , , |

By Kerrie Fuller Associate Director of Engagement MemberWise Network January is a great time to create your goals for the year when it comes to your work and career. Here are the top ten ideas on how to manage your membership career effectively this year: 1) Look for opportunities in your current role Think about [...]

The 100 Largest UK Membership Bodies (INFLUENCE 100 LIST)

2024-02-22T10:34:41+00:00Tuesday, 15 January, 2019|Categories: Membership Strategy, MemberWise|Tags: , |

- By Richard Gott / MemberWise Network Founder & Chair - Membership Sector Influencer & Thought Leader The MemberWise Network represents over 8,000 professionals employed by 2,500 leading membership organisations and associations in the UK, European Union (EU) and beyond. We proudly host the official list of the largest and most influential membership organisations [...]

Net Promoter Score: A Defence (well, sort of)

2020-02-07T12:08:02+00:00Thursday, 29 November, 2018|Categories: Member Engagement & Retention, Member Value, Membership Strategy, Opinion Piece|Tags: , , , |

By Guest Blogger: Sarah Corney, Head of Customer Experience Chartered Institute of Personnel and Development   Back in October I was invited to speak at the #CXDay in Birmingham on a panel of industry experts and CX-er’s ‘at the coal face’ (so to speak). (I was definitely in the ‘coal face’ camp!) I was talking about [...]

Free Resource: Suite of Member Facing Job Description Templates

2020-02-14T11:22:41+00:00Monday, 26 November, 2018|Categories: MemberWise, People and Volunteer Management|Tags: , , , , , |

It is critical for membership organisations and associations to attract the right candidates for new and existing member facing roles. It is important we: a) Ensure Job Descriptions are clear, concise and accurately communicate the requirements of the role b) Contain a person specification that will effectively communicate the knowledge, experience and capabilities required c) [...]

Introducing the UK’s 10 Largest Professional Bodies

2023-06-02T16:04:18+01:00Thursday, 6 September, 2018|Categories: Membership Strategy, MemberWise|Tags: , , , |

Following the  launch of The UK Membership Sector: Introducing Our Scale & the 100 Largest Membership Bodies blog article we are pleased to announce the launch of a sub list of the 10 Largest UK Professional Bodies. Two thirds of MemberWise Network’s 5,000+ members work within professional bodies, so we thought it would be [...]

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